DHS PROGRAM DIRECTOR 4 - 75066 jobs in United States
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State of Tennessee · 3 days ago

DHS PROGRAM DIRECTOR 4 - 75066

The State of Tennessee's Department of Human Services is seeking a strategic leader to serve as the State SNAP Director, responsible for overseeing Tennessee's Supplemental Nutrition Assistance Program (SNAP). This senior leadership role involves shaping SNAP policy, ensuring compliance, and driving continuous improvement across the state's human services programs.

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Responsibilities

Provide leadership for statewide SNAP policy development and administration, ensuring compliance with federal and state requirements
Serve as TDHSs primary policy lead in coordination with USDA Food and Nutrition Service (FNS)
Oversee SNAP Employment & Training, Nutrition Education, and Outreach initiatives, including program design, fiscal monitoring, and performance accountability
Provide oversight of the EBT program, including major procurements (RFP development and execution), vendor management, and contract performance
Lead the development and implementation of SNAP waivers and policy flexibilities
Partner with field operations, agency leadership, and external stakeholders to ensure consistent policy interpretation and effective statewide implementation
Advance continuous quality improvement through data-informed decision making and performance management

Qualification

SNAP policy developmentFederal complianceContract managementHuman services experienceProcurement experienceCollaboration skillsCommunication skillsLeadership skills

Required

Bachelor's degree and eight years of full-time professional work in one of the following: social/human services, education, and/or social services grant coordination

Preferred

Senior-level experience in human services, public assistance, or federally funded programs
Demonstrated ability to navigate complex regulations and high-visibility policy initiatives
Experience with large-scale contracts or procurements, preferably related to benefits delivery systems
Strong collaboration, communication, and people leadership skills. A commitment to public service, equity, and customer-centered program design
The ability to lead statewide initiatives in a dynamic, performance-driven environment

Company

State of Tennessee

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State government is the largest employer in Tennessee, with approximately 43,500 employees in the three branches of government.

Funding

Current Stage
Late Stage

Leadership Team

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Hugh Hale
Chief Information Officer, TennCare
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