NEOGOV · 1 day ago
Visual/Digital Media Director (Web Content Director) / 60019552
Richland County, SC
Full-time
Onsite
Mid Level
$52K/yr - $65K/yr
3+ years expNEOGOV is the hiring agency for the South Carolina Department of Health and Human Services, which aims to improve health and quality of life for South Carolinians. The Visual/Digital Media Director will support the Office of Communications and Public Relations by advising on web content and developing digital communications materials that align with the agency's strategy.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Develops a customer-focused web content strategy that supports the goals of improving access to and accuracy and relevance of information across the agency’s website
Maintains frequent contact with program area leaders and business owners to ensure content on the agency’s website is consistent across pages, accurate, relevant and up to date
Leads development of well-written materials to be used by the agency in explaining and promoting its programs and initiatives to internal and external audiences
Develops relationships with program area leaders to create easy-to-understand, audience-appropriate content for the agency’s website
Works with Office of Communications and Public Relations, IT, program area leaders and business owners to review existing website content for usability, accuracy and timeliness
Supports supervisor and program areas with collecting and drafting material to fulfill agency’s public information needs
Supports development of well-written materials to be used by the agency in explaining and promoting its programs and initiatives to internal and external audiences
Supports the development of a variety of communication deliverables in a time-sensitive manner while ensuring accuracy, consistency, alignment with the agency style guide and audience-appropriate messaging
Collaborates in the development and editing of PowerPoints, letters, messaging documents, reports and other deliverables to ensure material has been properly reviewed and vetted
Enforces the Office of Communications’ “Rule of Two” review protocol
Works with program areas across the agency to design and produce collateral and visual materials that support the agency’s communications strategy and adhere to the agency’s style guide
Proactively collaborates with program areas to identify marketing goals and meet marketing and branding functional and operational needs
Keeps abreast of marketing trends and recommends new material and media types to engage with specific identified audiences
Leads or supports other projects proactively or as assigned by Office of Communications and Public Relations leadership
Continuously engages in process improvement to support agency, division, and office-wide strategies, objectives, and initiatives
Collaborates with other agency team members in research, development, implementation, and evaluation activities for services, projects, and agency initiatives as assigned
Performs other related duties as required
Occasional travel required
Attends and participates in relevant opportunities for professional development and training
Demonstrates utilization and application of new skills learned to improve effectiveness and efficiency within assigned responsibilities
Qualification
Required
A bachelor's degree in communications, public relations, visual communications, web design, digital media or a related field and three (3) years of relevant work experience, including experience maintaining content on a public-facing website
Bachelor's degree must be from a higher education institution recognized by the U.S. Department of Education & Council for Higher Education Accreditation (CHEA)
Sitting or standing for long periods of time
Lifting requirements: 20 lbs
Preferred
Ability to communicate effectively
Must have proficient organizational and communication (both verbal and written) skills and proficiency in web writing and basic web design
Ability to maintain confidentiality of sensitive information
Ability to exercise sound judgement
Maintains a professional, customer service-oriented demeanor
Proficiency in design programs (e.g. Adobe InDesign) is a plus
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
15 days annual (vacation) leave per year.
15 days sick leave per year.
13 paid holidays.
State Retirement Plan and Deferred Compensation Programs.
Generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave.
Tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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