US Tech - Senior Technologist - Miami jobs in United States
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PwC · 17 hours ago

US Tech - Senior Technologist - Miami

positionFL-Miami
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$36K/yr - $109K/yr
date1+ years exp

PwC is a leading professional services firm, and they are seeking a Senior Technologist to provide essential support in maintaining smooth IT operations. The role involves resolving end user issues with PC hardware and desktop requests while delivering exceptional support to client and internal-facing teams.

AccountingBusiness DevelopmentConsultingFinanceFinancial ServicesTax Consulting
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Responsibilities

Deliver exceptional support to client and internal-facing teams
Anticipate and address end user technology needs
Resolve PC hardware and desktop issues promptly
Manage customer expectations and escalate issues when necessary
Educate end users on practical technology use
Perform printer toner changes and maintenance
Maintain accurate and up-to-date technical documentation
Foster positive relationships and work collaboratively with team members

Qualification

PC hardware supportTechnical troubleshootingIT ticketing managementTeaching technology useProcess improvementsCustomer serviceCommunication skillsOrganizational skills

Required

High School Diploma
1 year of experience
This is an in-person role that requires punctual attendance
Depending on your assigned PwC office, expected working hours would be either 8:00am - 5:00pm, 8:30am - 5:30pm or 9:00am - 6:00pm (New York Only)
The individual in this role is expected to wear a PwC branded shirt

Preferred

Bachelor's Degree preferred
Resolving end user issues with PC hardware and desktop requests
Using business judgment to advise end users on technology tools
Teaching end users how to better use technology
Applying advanced technical troubleshooting skills independently
Keeping IT ticketing management system updated
Enabling end users to have successful meetings
Imaging and deploying PCs and technology peripherals
Identifying and delivering continuous process improvements

Benefits

Medical
Dental
Vision
401k
Holiday pay
Vacation
Personal and family sick leave
And more

Company

PwC

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At PwC, we help clients drive their companies to the leading edge.
dateFounded in 1998
location
London, England, GBR
people-size10001+ employees
web-link
http://pwc.com

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Apparel Impact Institute
2023-09-19Grant

Leadership Team

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Havard Abrahamsen
CEO - Norway
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Alex Sladen
Director - Global Marketing, Media & Partnerships
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