Fora Travel · 16 hours ago
Senior Manager, People Operations
New York, NY
Full-time
Onsite
Senior Level
$130K/yr - $170K/yr
5+ years expFora Travel is a modern travel agency redefining the travel advisor experience. They are seeking a Senior Manager, People Operations to oversee the operational backbone of their People function, focusing on hiring, onboarding, and employee experience while supporting the Head of People Operations.
TourismTravelTravel Agency
No H1B
Responsibilities
Own and scale core People Operations processes including onboarding, offboarding, offer letters, and employee lifecycle administration
Manage day-to-day operations across Greenhouse (ATS), Lattice (performance and engagement), and our HRIS
Drive hiring operations in partnership with recruiters and hiring managers: job setup, offer creation, candidate logistics, and closing processes
Serve as a first point of contact for employee questions on benefits, policies, and systems
Maintain and improve documentation, employee records, and compliance processes
Coordinate All-Hands preparation, pulse surveys, and internal communications
Track People metrics and surface insights that inform decision-making
Identify quick wins and longer-term improvements across People systems and workflows
Collaborate closely with Finance, Legal, and department leads on cross-functional People matters
Support department heads and managers on performance management, coaching conversations, and team health
Exercise sound judgment on sensitive issues
Qualification
Required
5-7+ years in People Operations, HR Operations, or a similar role at a high-growth startup or tech company
Proven ability to own and improve operational processes end-to-end
Experience with HR systems including HRIS, ATS (Greenhouse preferred), and performance management tools (Lattice preferred)
Strong analytical skills with the ability to track metrics, spot patterns, and drive improvements
Excellent judgment and discretion when handling confidential information
Clear, direct communication skills and the ability to manage multiple stakeholders
High ownership mentality with a proactive, organized, and resourceful approach
Comfortable with ambiguity and able to make decisions independently
Experience coaching managers on performance management, feedback, and difficult conversations
Experience with benefits administration, including broker coordination and employee support
Familiarity with compensation operations: offer terms, bonus payouts, and payroll coordination
Experience supporting immigration and visa processes
Comfortable managing external vendors (background check providers, benefits brokers, etc.)
Based in New York City; able to work in person 4-5 days per week
Benefits
Unlimited vacation
Health Insurance (including an option completely covered by Fora HQ)
Dental & Vision Insurance
Wellhub Memberships
401k plan with company match
Commuter Benefits
Supplemental Life Insurance
Stock Options
Company
Fora Travel
Fora is the modern travel agency.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$78.5MKey Investors
Insight Partners,Thrive CapitalInsight PartnersForerunner,Heartcore Capital
2025-01-01Series C· $40M
2023-01-01Series B· $20M
2022-08-11Series A· $13.5M
Leadership Team
Henley Vazquez
Co-Founder
Jake Peters
Co-Founder & Chief Product and Technology Officer
Recent News
2025-10-13
Company data provided by crunchbase