WVU Medicine Golisano Children's · 17 hours ago
Security Team Lead
Morgantown, WV
Full-time
Onsite
Mid, Senior Level
3+ years expWVU Medicine Golisano Children's is seeking a Security Team Lead to oversee the Security Department. The role involves providing direction to staff, ensuring efficient completion of tasks, and acting as the first line of support for security personnel during their duties.
Hospital & Health Care
Responsibilities
Coordinate the daily functions of the team to help ensure that all tasks assigned to the team are completed in an efficient manner
Supports staff by promoting cooperative problem solving, team building and by displaying a professional attitude and demeanor. Functions as a role model for Security Staff members
Leads team based upon instruction from Security Supervisors / Manager regarding departmental policies / procedures and work practices
Provides feedback to the Security Supervisors / Manager regarding team member performance and work status as requested
Assists Supervisors / Manager with employee Day 45 and Day 90 evaluations. Provides input to Supervisors / Manager on annual performance management reviews of the security staff
Participates in Peer Interview process for hiring of Security staff
Performs preliminary investigations of incidents
Effectively communicates with and passes on information to oncoming shift
Responds to unusual or emergency situations using the appropriate escalation of force level up to and including armed response by following established protocol
Initiates positive customer service interaction and provides appropriate assistance to hospital patients, visitors and staff to facilitate orderly and efficient access to facilities in accordance with departmental policies and procedures
Maintains consistent visibility and presence at assigned locations to provide an information and directional resource for all patients, visitors, and staff distributing accurate information to all who request such 100% of the time
Responds to all patient, visitor and staff requests for information/assistance in a caring, courteous manner, 100% of the time
Provides physical assistance, wheelchair assistance, transport services, escort services and room access patients, visitors and staff accessing facilities
Monitors and maintains traffic flow in parking areas and roadways by assisting disabled vehicles, issuing parking permits and warning violations
Protects people and property by assisting in the prevention of accidents, theft and vandalism, in accordance with department policies and procedures, as monitored by supervision
Serves as first-line communicator with Administrators, House Supervisors, Charge Nurses, and Clinic Managers during emergency and security situations
Maintains consistent presence and visibility by performing routine building rounds, building door unlocks, exterior building and parking lot patrol
Makes recommendations to management, staff, visitors and patients to improve security and prevent accidents and crime
Engages in problem solving, crisis management and systems implementation throughout the hospital to promote and support efficient, high quality, cost effective patient care
Interacts with all levels of Hospital Leadership in the role
Reports suspicious situations, circumstances, incidents and persons, according to department policy and procedures
Responds and provides assistance to patients, visitors and staff during fire and disaster drills, animal control issues, transportation of valuables, and lost/found issues, according to department policy and procedures
Provides written documentation of activities, incidents, premises safety, accidents, theft, vandalism and other data requested by supervision in a factual, objective and legible manner
Responds to and provides assistance to patients, visitors and staff during emergency situations such as assaults, domestic disputes, fire, vandalism, bomb threats, theft, vehicle accidents, disasters, etc
Qualification
Required
High School diploma or equivalent
Must attain TASER user certification within one year
Valid Driver's License is required and must be maintained during employment period
Satisfactory completion of the training requirements for an armed security officer is required
ACT 235 certification must be obtained before initial employment into this position and maintained thereafter
Satisfactory completion of all departmental Lethal Weapon Training and course work
Obtain certification in HeartSaver First Aid within 60 days of hire date
Successfully pass WV DHHR Protected Services Record Check and WV CARES fingerprint-based criminal background check
Three years of experience in Security field
High School diploma or equivalent AND 4 years of experience in the security field OR Associate's degree in criminal justice, criminology, forensics, law or related field of study AND 2 years' experience OR Bachelor's degree in criminal justice, criminology, forensics, law or related field of study AND 1 year experience in the security field
Company
WVU Medicine Golisano Children's
WVU Medicine Golisano Children’s is home to the state’s largest—and most experienced—group of pediatric primary care physicians and specialists.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase