Premier Beauty Supply · 2 days ago
IT Manager - Northbrook, IL
Northbrook, IL, US
Full-time
Onsite
Mid, Senior Level
$100K/yr - $115K/yr
5+ years expPremier Beauty Supply is one of the largest independent distributors in the beauty business, dedicated to providing exceptional service to customers and employees. They are seeking a highly organized IT Manager to maintain and optimize technology and infrastructure, ensuring seamless operations in their business and eCommerce environment.
BeautyE-CommerceFashionWellness
Responsibilities
Technology Troubleshooting: Troubleshoot technology issues related to hardware, software, user accounts, operating systems, printers, and mobility
ERP Administrator: Strong working knowledge of NetSuite. User management, system customization, data management, report creation, troubleshooting and general support
Hardware Support: Maintain and deploy laptops, personal computers, phone setups, iPads, printers and client workstations
User Guidance: Provide guidance to non-technical staff in using software and hardware systems effectively and efficiently
Software Support: Support all software applications with an understanding of system integration, test planning, scripting, and troubleshooting
Server Management: Identify, report, troubleshoot, and resolve eCommerce and ERP security application issues
Shopify Support: Liasson to Third Party Shopify manager
Integration Management: Connect NetSuite (ERP) to various eCommerce channels, including Shopify, ensuring seamless data flow and operational efficiency
External Collaboration: Work with external IT consulting firms to enhance system performance
Performance Assessment: Assess the health and performance of software applications and databases
Specification Development: Define specifications, develop programs, modify existing programs, prepare test data, and create functional specifications
Project Management: Review project proposals, evaluate alternatives, provide estimates, make recommendations, and follow up.Develop, document, and maintain procedural processes
Software License Management: Organize, track, and maintain software license agreements
Active Directory Management: Change Active Directory users for default printers, location changes, department changes, etc
Software Installation: Install, configure, update, and support software applications
Other duties as assigned
Qualification
Required
Minimum of 5 years' experience in Information Technology
Minimum of 2 years project management and eCommerce experience
Bachelor's degree in Information Technology, Computer Science or a related field
Customer Service experience with internal and external customers
Proficient with NetSuite ERP, Microsoft 365, Celigo, and Shopify
Familiarity with NetSuite scripting and Celigo handlebar scripting
Demonstrated success in effectively recognizing and resolving technical issues quickly and methodically
Ability to adapt quickly to a new and changing technical environment
Ability to work independently on resolution execution
Experience troubleshooting all aspects of desktop hardware, peripherals, and printers
Experience troubleshooting mobility, including Windows laptops, MDM solutions, MFA solutions, remote connectivity, and VPN
Experience troubleshooting Microsoft Office software, including Outlook, Excel, Word, PowerPoint, OneNote, OneDrive, SharePoint, and related add-ins
Experience with messaging platforms, collaboration tools, and video conferencing tools
Benefits
Health, Dental, and Vision Insurance!
Pre-Tax and Roth 401k with a Company Match.
Life and AD&D, Long-Term Disability, and Short-Term Disability Insurance.
Paid Time Off.
Employee Salon (free color, haircuts, and more!).
40% Discount on Products.
Friday Breakfast (in our home office and warehouse).
Company
Premier Beauty Supply
Premier Beauty Supply specializes in hair-care, skin and body, cosmetics, pet care products, and hair extensions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase