Endeavor Health · 13 hours ago
Manager, Quality and Care Transformation, Health Equity-1
Evanston, IL
Full-time
Onsite
Mid Level
$42.54/hr - $65.94/hr
3+ years expEndeavor Health is a fully integrated healthcare delivery system committed to providing access to quality care. The Manager, Quality and Care Transformation is responsible for leading clinical quality innovation and performance improvement initiatives, collaborating with various stakeholders to enhance care quality and compliance.
CommunitiesHealth CareMedicalTherapeutics
Responsibilities
Analyzes Data Pertinent to Service Area to Identify Opportunities
Interprets and reports data from multiple sources for comparison, benchmarking and performance assessment. Independently seeks out appropriate and timely benchmark data
Monitors data for criteria that is selected to evaluate clinical care and patient safety
Able to develop reports from multiple sources to assure data is accurate and actionable for system improvement or reflective of issues being addressed
Serves as liaison between stakeholders (e.g. clinical leaders, physicians, payers and Health Information Technology), to assure accurate data elements for reporting are identified to maximize reporting effectiveness and utilization
Manages performance and process improvement projects, including those at the region, system, and corporate levels
Utilizes PI tools proficiently to optimize outcomes to break down complex processes and workflows to understand areas for improvement, to minimize waste, and decrease errors
Identifies, communicates and engages with key stakeholders required to address issues; moves projects forward according to defined goals and timelines. Identified action steps required when goals not achieved
Manages, facilitates, and/or assists with activities pertaining to various regulatory and/or accreditation requirements, encompassing tasks such as document provision, participation in discussions, and offering survey chaperone support
Works closely with physicians, office staff, Clinical Integration Network (CIN) medical leadership, payors and administrative data vendors to assist in facilitating meeting established quality improvement study submissions and targets
Develops educational materials and provides in-service training to physicians and office staff in the areas of quality improvement. Creates disease management protocols with the CIN team
Serves as a subject matter expert (SME) for clinical quality and aligns communication and work efforts with others for example with Provider Engagement teams and Lumeris Population Health Managers
Generates or reviews and distributes regular clinical integration performance feedback reports. Provides report interpretation and feedback to providers and office staff in meeting targeted quality goals. Serves as an educator, communicator and resource to physicians, providers, and staff to ensure a thorough understanding of care management and QI objectives
Maintains expert/leader level of competence in current Quality concepts, tools and performance measurements
Serves as mentor/preceptor for new or less experienced staff in order to develop and maintain competence/expertise for other Quality team/organization staff members
Consistently looks for and uses opportunities to network, compare outcomes and communicate both success and opportunities for improvement
Effectively uses a wide variety of settings and formats to share outcomes, ideas and action plans including both formal and informal presentations, written materials, and media/tools (Power Point, bulletin boards, flyers, newsletters) to inform and educate staff, medical staff and community about local Quality achievements, initiatives and priorities
Qualification
Required
Bachelors Degree Health Administration Required
Bachelors Degree Nursing Required
Bachelors Degree Occupational Therapy Required
Bachelors Degree Physical Therapy Required
Bachelors Degree Pharmacy Required
Bachelors Degree Health Information Management Required
3 Years Experience or formal training and/or certification in PI or team facilitation including leading projects or system improvement teams
The successful candidate will possess excellent communication, facilitation, analytical and motivational skills consistent with effective change management and innovation deployment
Must be focused, results driven, and able to collaborate with and lead others
Must be fluent in process improvement methods and tools to evaluate, measure capability, and redesign operational and clinical processes
Candidate must be independent with data analysis, trending and understanding of statistical methods to determine impact of change
Candidate will be able to interpret and display data in manner that identifies areas of opportunity and engages leaders to identify tactics for care improvement
Preferred
Masters Degree Preferred
Certified Professional in Patient Safety (CPPS) - Certification Board for Professionals in Patient Safety (CBPPS) Preferred
Certified Professional in Healthcare Quality (CPHQ) - National Association of Healthcare Quality Healthcare Quality Certification Board (NAHQ) Preferred
Six Sigma Black Belt (CSSBB) - American Society for Quality (ASQ) Preferred
Six Sigma Green Belt (CSSGB) - American Society for Quality (ASQ) Preferred
Benefits
Premium pay for eligible employees
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off
Community Involvement Opportunities
Company
Endeavor Health
Endeavor Health is a health system helping community health and wellbeing, advancing health equity, and supporting local economic growth.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$2MKey Investors
U.S. Department of Justice
2024-12-16Grant· $2M
Leadership Team
Laura Morgan
System Vice President, Chief Compliance Officer
Brad Bennett
System Assistant Vice President, Venture Partnerships and Funding
Recent News
2026-01-06
Company data provided by crunchbase