Sportsman's Warehouse · 1 day ago
HR Shared Services Specialist
West Jordan, UT
Full-time
Onsite
Entry, Mid Level
2+ years expSportsman's Warehouse is seeking an HR Shared Services Specialist to provide centralized, high-quality human resources support to outfitters, managers, and internal partners. This role involves administering key HR programs throughout the employee lifecycle while ensuring compliance and a positive employee experience.
Sports
Hiring Manager
Lori Kovach
Responsibilities
Administer new hire onboarding, including coordination of pre‑employment requirements, data entry, and documentation
Facilitate new hire orientation, ensuring completion of required forms and effective introduction to company policies and programs
Conduct and track exit interviews, document responses, and escalate trends or concerns as appropriate
Manage and distribute HR‑related mail and employment documentation
Administer I‑9 and E‑Verify processes to ensure compliance with employment eligibility requirements
Coordinate background checks, including vendor communication and issue resolution
Manage Unemployment Compensation administration, including responding to state unemployment claims, hearings support, and documentation tracking
Process and respond to Verifications of Employment requests in a timely and compliant manner
Maintain accurate recordkeeping in accordance with federal, state, and company requirements
Administer the company’s employee recognition programs, including tracking awards, coordination of communications, and ensuring timely fulfillment
Partner with internal stakeholders to support consistent program execution
Maintain accurate employee records within UKG UltiPro (UKG Pro) HRIS
Audit and reconcile HR data to ensure consistency across HR and payroll systems
Utilize HR systems and case management tools to track employee inquiries and resolutions
Provide responsive, professional customer service to employees and managers
Identify opportunities to improve HR processes, documentation, and service efficiency
All other duties as assigned
Qualification
Required
Strong attention to detail with a high level of accuracy
Excellent written and verbal communication skills
Customer‑service oriented with the ability to manage sensitive situations professionally
Ability to prioritize and manage multiple tasks in a fast‑paced environment
Demonstrated ability to maintain confidentiality and use discretion
Collaborative mindset with a focus on process improvement
Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
Minimum of 2-4 years experience in Human Resources, HR Operations, or HR Shared Services
Experience with employment compliance processes including onboarding, unemployment claims, I-9/E-Verify, and background checks
Preferred
Experience supporting a retail environment or high-volume workforce preferred
Experience with HRIS systems such as UKG, Workday, SuccessFactors, strongly preferred
Company
Sportsman's Warehouse
Sportsman's Warehouse is a outdoor sporting goods retailer with over 100 locations across the US including Alaska.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$45MKey Investors
Pathlight Capital
2024-08-05Post Ipo Debt· $45M
2014-04-17IPO
Leadership Team
Jon Barker
President & COO
Craig McNair
Chief Retail Officer
Recent News
Sportsman's Warehouse Holdings, Inc.
2025-12-05
MarketScreener
2025-12-05
Company data provided by crunchbase