Belcan · 1 day ago
Order Entry Specialist
Cleveland, OH
Contract
Onsite
Entry, Mid Level
$30/hr - $30/hr
2+ years expBelcan is seeking a detail-oriented Customer Service Representative to support high-volume order management in a fast-paced, operations-driven environment. This role serves as a key point of contact between customers and internal teams to ensure accurate order processing, on-time shipments, and overall customer satisfaction.
Enterprise SoftwareIndustrial EngineeringProject ManagementSoftwareTechnical Support
Responsibilities
Enter customer orders accurately and efficiently across multiple fulfillment centers
Track late and priority orders and follow up as needed
Maintain and update customer and product records
Review and manage daily priority lists
Coordinate with Planning, Scheduling, Production, and Shipping teams to ensure on-time delivery
Work with the supervisor to resolve issues and support corrective action plans
Qualification
Required
Minimum 2 years of experience in a high-volume, fast-paced, complex customer service environment
(Retail or call center experience is not applicable)
Proven experience with high-volume order entry and maintaining a low error rate
Strong written and verbal communication skills
Excellent organizational, administrative, follow-up, and analytical skills
Ability to work independently with minimal supervision in a team environment
Customer-focused, professional attitude
Reliable attendance is required
Preferred
Manufacturing, distribution, logistics, or supply chain environments
Order Management, Customer Operations, or B2B Customer Service roles
Company
Belcan
Belcan is a engineering services company offering design, manufacturing, and IT solutions for aerospace, defense, automotive, and more.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-06-10Acquired
Leadership Team
Dave Brandel
President & COO, Engineering Solutions
David Moya
DIRECTOR OF OPERATIONS
Recent News
2026-01-22
2025-10-31
Company data provided by crunchbase