Collections Associate I jobs in United States
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Sunbit · 20 hours ago

Collections Associate I

Sunbit is a fast-growing fintech company that builds financial technology for real life. They are seeking a Collections Associate I to contact customers with overdue accounts, negotiate payment plans, and maintain records of interactions and payments.

FinanceFinancial ServicesFinTech
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect the payment in installments
Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer
Submit regular reports on the status of unpaid accounts and any repayment progress
Comply with all federal and state rules and regulations governing collections

Qualification

Collections experienceCall Center experienceCommunication skillsNegotiation skillsProblem-solving skillsTechnical troubleshootingTyping skillsListening skillsStress managementFriendly demeanor

Required

2+ Years Collections experience
Prior Call Center experience (both B2B and B2C experience is a plus)
Good listening skills
Strong communication and negotiation skills
Patience and stress management
Problem-solving and critical thinking skills
Friendly and helpful phone demeanor
Basic technical troubleshooting skills
Strong typing and computer skills
This role requires the ability to access Sunbit systems from a mobile device using biometric authentication (e.g., FaceID or fingerprint)

Benefits

Competitive pay and stock options
12 days of PTO your first year with increases thereafter + Holiday Pay
Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
Newly added HSA and Pet Insurance
401K Plan with Matching
Casual Dress
Other fun team events and Spirit Days
Open door policy / Open office floor plan

Company

Sunbit offers pay-over-time technology that allows users to finance everyday expenses by dividing payments into manageable installments.

H1B Sponsorship

Sunbit has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (5)
2023 (4)
2022 (1)
2021 (1)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$1.32B
Key Investors
JP Morgan,Mizuho Bank,Waterfall Asset ManagementAres Management,CitiWaterfall Asset Management
2025-08-06Debt Financing· $200M
2024-11-04Debt Financing· $355M
2024-01-23Debt Financing· $310M

Leadership Team

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Arad Levertov
CEO (Co-Founder)
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Ornit Dweck-Maizel
CTO (Co-Founder)
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Company data provided by crunchbase