DebtBlue · 1 week ago
Payment Processor (QC Team)
Richardson, TX
Full-time
Onsite
Entry Level
$18/hr - $18/hr
1+ years expDebtBlue is committed to providing financial freedom through empathy and integrity. The Quality Control Specialist will analyze and resolve transactional challenges while assisting in account underwriting and verification to support clients and the business.
Debt CollectionsFinanceFinancial Services
Responsibilities
Update drafts per clients' requests
Research client files to identify transactional issues with payments and performance fees
Process requests from third parties related to clearing, pending, cancelling, and modifying creditor settlement payments
Contact creditors if the account is sold to another collection agency and attempt to reestablish the previous agreement
Process scheduled payments of negotiated settlements as well as audit for accuracy
Send refund or referral of fees requests to the accounting department
Other duties as required to support department operations
Qualification
Required
High School Degree or GED
Preferred
1-2 years' experience in a financial industry (collections, payment processing, mortgages, claims reconciliation)
Bilingual (Spanish) is a plus
Benefits
Paid Training & Certification
Comprehensive Health, Dental, and Vision Insurance
Paid Time Off (PTO) + Paid Holidays
401(k) with Company Match
Company
DebtBlue
Backed by more than 20 years of experience, the DebtBlue team is committed to helping individuals and families get back on their feet financially.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase