National Association of Latino Healthcare Executives · 14 hours ago
Director of Engineering & Product Management – Benefits Platform
Pasadena, CA
Full-time
Onsite
Director/ExecutiveThe National Association of Latino Healthcare Executives is seeking a Director of Engineering & Product Management for their Benefits Platform. This role is responsible for shaping and executing a modernized Benefits Platform strategy, leading cloud-native transformation, and ensuring that platform investments align with customer needs and regulatory requirements while delivering measurable business outcomes.
Health CareHospitalMedical
Responsibilities
Oversees the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies
Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business needs
Directs team(s) in defining product strategy and vision, and oversees product roadmaps from ideation to launch by driving and approving decisions on new products or enhancements to bring to market; reviewing the evaluation of potential business process changes, system impacts, and flow concepts to determine the viability of implementing desired enhancements; ensuring the provision of an end-to-end holistic view of how specific business processes and internal system configurations impact the user experience; reviewing and selecting business cases for new products, improvements to existing products, and/or business ventures; defining, overseeing, and avoiding technical debt as appropriate; managing product and operational budgets; ensuring documentation clearly communicates customer/stakeholder needs to the product team; and partnering with team members to clarify features and requirements as necessary
Provides direction and oversight to product team(s) and diverse stakeholder groups across the organization throughout the product management life cycle by driving the resolution of inter-squad, cross-product and external dependencies, roadblocks and constraints; leveraging partnerships with operations teams and market stakeholders to support product adoption; overseeing training efforts to build readiness for production support and operational readiness teams; leading feature demos for executive stakeholders; providing advanced product expertise, peer training, and consultation as appropriate; ensuring adherence to enterprise compliance standards; and managing technology risks as appropriate
Directs the internal and external discovery for new and existing products by leveraging partnerships with key stakeholders to identify business needs; ensuring the identification of best in class marketplace innovation; overseeing prototyping and validation with end users with support from UX design and research, engineering, and other stakeholders as appropriate; and ensuring learnings are funneled to the product roadmap
Oversees the ongoing tracking of outcomes, financials, and key performance indicators by reviewing KPIs and performance metrics (e.g., speed, quality, etc.); reviewing key metrics and verifying KPI alignment; and directing the development and maintenance of ad hoc reports, status updates, and presentation decks for key stakeholders and leadership
Directs and oversees product team members to ensure the resolution of user problems for complex issues by ensuring the work backlog is prioritized and balanced across new development, non-functional requirements, and technical work (e.g., maintenance, support, technical debt, etc.); and overseeing competitive and user research/testing, experimentation, and/or design thinking initiatives
Qualification
Required
Accountable for shaping and executing a modernized Benefits Platform strategy
Leading cloud-native transformation, platform resilience, and continuous innovation aligned to business and regulatory priorities
Provides senior engineering and product leadership
Setting standards for architecture, security, reliability, and DevSecOps
Guiding teams from concept through delivery and adoption
Partnering closely with business, operations, and market leaders
Ensures platform investments align with customer needs, operational goals, and regulatory requirements
Delivering measurable business outcomes
Brings strong strategic judgment and executive presence
Connecting technical and product decisions to business results
Scaling high-performing teams and managing risk in a complex, regulated environment
Directing team(s) in defining product strategy and vision
Overseeing product roadmaps from ideation to launch
Driving and approving decisions on new products or enhancements to bring to market
Reviewing and selecting business cases for new products, improvements to existing products, and/or business ventures
Defining, overseeing, and avoiding technical debt
Providing direction and oversight to product team(s) and diverse stakeholder groups across the organization throughout the product management life cycle
Leveraging partnerships with operations teams and market stakeholders to support product adoption
Overseeing end-to-end prototyping and validation with end users
Ensuring learnings are funneled to product roadmaps
Overseeing the ongoing tracking of outcomes and key performance indicators
Directing and overseeing product teams in the resolution of complex user problems
Identifying customer and operational needs
Analyzing resources, costs, and forecasts and incorporating them into business plans
Gaining cross-functional support for business plans and priorities
Translating business strategy into actionable business requirements
Obtaining and distributing resources
Setting standards and measuring progress
Removing obstacles that impact performance
Guiding performance and developing contingency plans accordingly
Ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies
Demonstrating continuous learning and maintaining a highly skilled and engaged workforce
Aligning resource plans with business objectives
Overseeing the recruitment, selection, and development of talent
Motivating teams
Preparing individuals for growth opportunities and advancement
Staying current with industry trends, benchmarks, and best practices
Providing guidance when difficult decisions need to be made
Ensuring performance management guidelines and expectations drive business needs
Managing product and operational budgets
Ensuring documentation clearly communicates customer/stakeholder needs to the product team
Partnering with team members to clarify features and requirements as necessary
Driving the resolution of inter-squad, cross-product and external dependencies, roadblocks and constraints
Overseeing training efforts to build readiness for production support and operational readiness teams
Leading feature demos for executive stakeholders
Providing advanced product expertise, peer training, and consultation as appropriate
Ensuring adherence to enterprise compliance standards
Managing technology risks as appropriate
Ensuring the identification of best in class marketplace innovation
Overseeing competitive and user research/testing, experimentation, and/or design thinking initiatives
Company
National Association of Latino Healthcare Executives
The National Association of Latino Healthcare Executives is a hospital and healthcare organization.
Founded in 2005
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jackie Sifuentes, MBA, LSSYB
Co-Founder La Mesa Emerging Leaders Mentorship Program for Early Careerists
Company data provided by crunchbase