Pacific Seafood · 5 days ago
Director of Enterprise Applications and Support
Clackamas, OR
Full-time
Onsite
Director/Executive
15+ years expPacific Seafood is a family-owned organization committed to excellence in providing healthy proteins. They are seeking a Director of Enterprise Applications and Support to lead enterprise application strategy and execution, ensuring application delivery and operational continuity while fostering high-performing teams.
AquacultureConsumer GoodsFood and BeverageFood ProcessingLogisticsRecipesSeafoodSupply Chain ManagementTransportation
Responsibilities
Define and execute the enterprise applications vision, product portfolio and multi-year roadmap in partnership with Enterprise Architecture and business leaders
Evaluate, select and manage third-party and internally developed solutions to maximize business value, stability and time to value
Monitor industry trend and emerging technologies to continuously evolve Pacific Seafood’s enterprise application ecosystem
Partner with operating company and central support leadership to capture business needs, translate requirements into scalable solutions, prioritize initiatives
Lead the full lifecycle of enterprise solutions from intake, business case and design through deployment, adoption, and ongoing support
Serve as a trusted advisor and escalation point for senior leaders regarding application delivery, risks and performance
Build and lead a robust, tiered application support model, including Service Desk (L1), Incident Management (L2) and Problem Management (L3)
Establish clear protocols for ticket intake, prioritization, escalation, and resolution to ensure reliable, high-quality service delivery
Ensure application stability, availability, and performance to support uninterrupted business operations
Lead, develop, and inspire cross-functional teams on business systems analysts and application support professionals
Foster a culture of accountability, ownership, continuous improvement and customer-centric service
Oversee departmental budgets, forecast, and vendor spend, optimizing costs while maximizing business value
Represent Enterprise Applications and support in executive, strategic and governance forums
Qualification
Required
15 years of experience in IT, Business Systems, or Enterprise Applications
Minimum of 5 years in progressive leadership roles at the Director level or equivalent
Bachelor's degree in Information Technology, Computer Science, or Business
Proven experience leading ERP implementations, upgrades, and support
Strong experience with Microsoft Dynamics 365 or comparable enterprise ERP platforms
Deep understanding of financials, inventory, order management, pricing, costing, procurement, manufacturing, HCM, and CRM systems
Experience partnering with DevOps, Infrastructure, and Enterprise Architecture teams
Preferred
MBA or advanced degree
Experience in CPG, food processing, manufacturing, or distribution environments
Experience with ERP modernization initiatives and cloud migrations
Familiarity with Freshservice or comparable ITSM platforms
Experience supporting or modernizing legacy systems (AS400)
Benefits
Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short term disability.
Flexible spending accounts for health flex and dependent care expenses
401(k) Retirement Plan options with generous annual company profit sharing match
Paid time off for all regular FT team members, to include sick days, holiday pay, vacation, and personal time
Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
Product purchase program
Company
Pacific Seafood
Pacific Sea Food Company, Inc. produces fresh and frozen seafood products.
1001-5000 employees
H1B Sponsorship
Pacific Seafood has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageRecent News
2025-10-15
2025-08-04
Company data provided by crunchbase