Smith+Nephew · 1 day ago
Sales Operations Manager
Smith+Nephew is a company that designs and manufactures technology to enhance living. As a Sales Operations Manager, you will drive operational excellence and enable strong commercial performance across the ENT business by shaping strategy and improving processes.
Medical Device
Responsibilities
Lead end to end sales operations for the ENT business, driving operational excellence
Partner with sales leadership to define and execute strategies aligned to business goals
Conduct market and competitive analysis to support go to market planning
Design and maintain optimal territory structures and support territory optimisation efforts
Build and deliver dashboards and reports that drive insight led decision making
Analyse performance metrics to identify opportunities for growth and improvement
Lead the annual quota setting process and support incentive plan design
Manage and resolve commission related inquiries and disputes
Drive adoption of business intelligence tools and support data driven practices
Support annual and quarterly business planning and collaborate across functions
Qualification
Required
Bachelor's degree in Business, Finance or related field
Seven or more years of experience in Sales Operations or a related function, including three or more years in a leadership role
Strong analytical capability with experience in sales performance, forecasting and incentive planning
Proficiency with CRM and BI tools including Salesforce and advanced Excel
Excellent communication and stakeholder management skills
Ability to thrive in a fast paced, matrixed environment while improving processes and systems
Benefits
Medical, dental, and vision coverage
401(k)
Tuition reimbursement
Medical leave programs
Parental leave
Generous PTO
Paid company holidays
8 hours of volunteer time annually
Variety of wellness offerings such as EAP
401k Matching Program
401k Plus Program
Discounted Stock Options
Flexible Personal/Vacation Time Off
Paid Holidays
Flex Holidays
Paid Community Service Day
Health Savings Account (Employer Contribution of $500+ annually)
Employee Assistance Program
Fertility and Adoption Assistance Program
Hands-On, Team-Customized, Mentorship
Discounts on fitness clubs, travel and more
Company
Smith+Nephew
Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-06
2025-10-03
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