ServiceNow · 14 hours ago
Principal Inbound Product Manager, Agentic Platform - MoveWorks
Mountain View, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$221K/yr - $387K/yr
7+ years expServiceNow is a global market leader in AI-enhanced technology, transforming how organizations work. They are seeking a Principal Inbound Product Manager for the Agentic Platform at Moveworks, responsible for driving product development from concept to launch, creating product specifications, and collaborating with cross-functional teams to enhance AI experiences for enterprises.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
You will drive product development for this product area from concept to launch with successful iteration in a fast-paced customer obsessed organization with an emphasis on written communication to convey product concepts and updates
You will create product specs to crisply identify problems, set goals, and define success metrics to help design and engineering teams develop products
You'll lead the definition & design of core technologies, developer interfaces, and end-user experiences for our agent platform
You’ll annotate other developer platforms to build internal alignment and conviction on what good looks like
You’ll partner closely with machine learning and platform engineers to understand the latest research papers in Agentic AI and form product recommendations based on your understanding of the market
You’ll also play a strong role in shaping our developer ecosystem: contributing to running hackathons and growing our digital community
You will deconstruct complex problems by utilizing your technical depth and a data-influenced approach including a steady data diet of product usage to inform roadmap
You will support cross functional teams to achieve their goals through collaborative goal setting, project definition, and milestone development throughout the project
You will ensure our designers deeply understand the problems to be solved and can test their ideas rapidly
You will support our deployment teams in helping customers realize product value quickly
You will win the trust of CIOs and IT Managers at F500 companies to enable rapid business decisions
Qualification
Required
Highly experienced individual typically with 15+ years of related experience
You are an experienced and accomplished Product Manager with 7+ years experience and have successfully launched SaaS products
You have founded software companies in the past, and played a hybrid role in technical and business aspects of the business
You are an engineering manager with 3+ years of experience at a product-led growth company, looking to pivot into product management
You are an expert in deconstructing complex problems, annotating & understanding patterns, and taking a data-driven approach to finding solutions
You are a strong writer who can consistently write clearly and concisely about new product concepts, operations, and plans
You are someone deeply curious and a fast learner – eager to understand the technology behind new products, conduct your own academic & competitive research
You have strong familiarity with APIs, authentication, and integrations
You have experience building enterprise products that required 3rd party platform integrations
You have a proven track record of taking ownership of product goals and delivering against them
You have sound framework for when to iterate, when to discard, and when to scale products
You have the skills needed to take input from multiple sources, crystallize clear priorities, and communicate them effectively
You are someone who can bridge the technical with the enterprise and cultivate challenging relationships with internal and external stakeholders with grace
You feel most at home working hand-in-hand with data science, engineering, user experience, and customer success teams
You are an effective communicator, you pay attention to the finer details, and you empathize with customers and stakeholders and build meaningful relationships
You are curious and bring genuine excitement to learn new subject areas and are comfortable to be scrappy as and when needed
Preferred
As a plus, you have experience in building developer-facing AI products or building with developer toolkits
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
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