Mainstay Medical · 18 hours ago
IT Support Specialist
San Diego, CA
Full-time
Onsite
Mid Level
$70K/yr - $90K/yr
3+ years expMainstay Medical is a medical device company focused on marketing an innovative implantable neurostimulation system. The IT Support Specialist will drive the integration and management of Microsoft tools, focusing on endpoint management, regulatory compliance, and optimizing Microsoft 365 solutions to enhance productivity and security across the organization.
BiotechnologyEmergency MedicineHealth CareMedicalMedical Device
Responsibilities
Implement and maintain security features, including Entra ID (formerly Azure Active Directory), Role-Based Access Control (RBAC), Multi-Factor Authentication (MFA), Conditional Access Policies, and Information Protection
Utilize Microsoft 365 compliance tools, such as Data Loss Prevention (DLP), eDiscovery, and audit logging, to meet regulatory standards like HIPAA and GDPR
Monitor and manage security threats using Microsoft Defender Suite
Configure and deploy Microsoft Teams, SharePoint, and other collaboration tools to enhance communication and productivity across departments
Develop strategies to increase adoption and effective use of Microsoft 365 tools
Manage device compliance and endpoint security using Microsoft Intune and Autopilot for provisioning and configuration
Ensure mobile and desktop devices accessing Microsoft 365 are secure and compliant
Develop and enforce governance policies to ensure consistent and compliant Microsoft 365 usage
Maintain detailed documentation for architecture, configurations, and processes
Provide tier-3 support for Microsoft 365-related issues
Develop and deliver training programs to enhance user proficiency and adoption of Microsoft 365 tools
Monitor Microsoft 365 performance and utilization to identify areas for improvement
Leverage automation tools like PowerShell scripting and Power Automate to streamline workflows
Act as a bridge between IT and business stakeholders, translating organizational needs into actionable technical solutions
Advise stakeholders on new Microsoft 365 features and adoption strategies
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
3+ years of experience managing Microsoft 365 tools and endpoint solutions
Expertise in Microsoft Endpoint Manager (Intune, Autopilot), Microsoft 365 security tools, and collaboration platforms like Teams and SharePoint
Strong knowledge of Microsoft 365 compliance tools and regulatory standards such as HIPAA and GDPR
Familiarity with automation tools, including PowerShell and Power Automate
Preferred
Relevant certifications, such as Microsoft Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert
Experience in troubleshooting audio visual setups within conference rooms
Benefits
Medical
Dental
Vision
Financial
Other benefits
Equity
Company
Mainstay Medical
Mainstay Medical is a global medical device company that is developing devices to deliver innovative therapies.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$395.44MKey Investors
Gilde Healthcare,Viking Global InvestorsOxford Finance LLCAlly Bridge Group,Sofinnova Partners
2024-02-26Private Equity· $125M
2021-04-20Debt Financing· $50M
2021-02-16Private Equity· $108M
Leadership Team
Jason Hannon
Chief Executive Officer
Prashant Rawat
COO
Recent News
BioWorld Financial Watch
2025-04-30
Business Wire
2025-04-28
Company data provided by crunchbase