U.S. Department of Veterans Affairs · 4 hours ago
Administrative Officer
Detroit, MI
Full-time
Onsite
Mid, Senior Level
$99K/yr - $128K/yr
1+ years expThe U.S. Department of Veterans Affairs is seeking an Administrative Officer for the Mental Health Service at the John D. Dingell VA Medical Center. This supervisory role involves providing technical and administrative supervision, directing administrative functions, and ensuring compliance with regulatory requirements to support effective operations within the service.
GovernmentMedicalNational SecurityPublic Safety
Responsibilities
Work closely with the Associate Chief of Staff (ACOS) for Mental Health - Deputy ACOS for Mental Health - and Associate Chief Nursing Service (ACNS) as well as Mental Health Service supervisors to ensure successful administrative operations
Serve as the business manager of the Mental Health Service - working closely with administrative chiefs throughout the medical center and the COS Health System Specialist to ensure effective - efficient processes that meet regulatory requirements
Analyze plans to determine the impact on administrative processes and the feasibility of making modifications to accomplish mission requirements
Prepare comprehensive reports with findings and recommendations based on varied management and administrative considerations
Develop - initiate - and implement administrative policies and procedures for facility-wide areas of responsibility
Recommend the establishment of and prepare administrative policies and procedures for implementation throughout the service
Direct administrative support services to ensure that inquiries - correspondence - and actions for the Mental Health Service are addressed appropriately
Review and evaluate completed staff actions (e.g. - memos - reports - studies - fact sheets - information papers) for overall quality of the document - appropriate levels of coordination - consistency - logic - soundness of recommendations - and compliance with policy
Work independently on these actions and ensures compliance with facility policies and VHA regulations
Must be familiar with VISTA - DSS - VSSC - SharePoint - Adobe - and various Microsoft Office application software including Outlook - Word - Excel - PowerPoint - and Access
Ensure that performance ratings are submitted in a timely manner in accordance with regulatory guidelines
Responsible for overseeing proper maintaining and accounting of all Mental Health Service Equipment Inventory Lists (EILs)
Serve as the primary Contracting Officer Representative(COR) - which includes coordinating - evaluating - and obtaining procurement packages of new equipment - supplies - and contracts for Mental Health Service
Review - submit - and track all resource requests (budget - equipment - supplies) for the service
Make recommendations to the Service Leadership for acquisition priorities and represents the service on the Resources Committee
Serve as the primary coordinator for space management within the Mental Health Service
Provide training to all administrative staff in service as needed - including with updates to processes
Assign work and provides direct supervision of assigned staff
Manage leave requests - timecards - HR actions - performance plans - and performance appraisals
Develop contingency plans
Provide training to all administrative staff in service as needed - including with updates to processes
Address disciplinary concerns - complaints - and grievances including union matters particular to workgroup
Ensure that actions support the overall mission of the medical center and represent the collective interests of personnel
Work closely with Human Resources (HR) to ensure strong communication - compliance with Office of Personnel Management (OPM) regulatory requirements and provides administrative oversight for personnel management with the Mental Health Service
Work closely with Business Practice (BP) - Group Practice Management (GPM) - Credentialing - Quality Management (QM)/Quality Safety Value (QSV) - Patient Advocate (PA) - and the Chief of Staff (COS) Office to ensure strong communication - compliance with regulations - and provide administrative oversight for business operations - GPM - Credentialing - QM/QSV - PA - and COS Office within the Mental Health Service
Oversee a variety of administrative functions in support of BP - GPM - Credentialing - QM/QSV - PA - and COS Office including but not limited to the distribution and dissemination of controlled and other correspondence - records management - data collection and accurate and timely data reporting - accurately and timely response to actions - secure messages - patient complaints and Congressional requests - and oversight of Credentialing processes within the service
Qualification
Required
Applicants must meet all requirements by the closing date of this announcement - 02/11/2026
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
For a GS-12 position you must have served 52 weeks at the GS-11
The grade may have been in any occupation - but must have been held in the Federal service
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement
In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization
Examples of specialized experience would typically include - but are not limited to: directing a personnel management program; providing budgeting and financial management; managing procurement and contracting; managing an accreditation program; providing for the overall administrative management of an organization
Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social)
You will receive credit for all qualifying experience - including volunteer experience
Note: A full year of work is considered to be 35-40 hours of work per week
Part-time experience will be credited on the basis of time actually spent in appropriate activities
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment
Work is sedentary
Some walking - standing - pushing - pulling - reaching - stooping - and bending
Occasionally requires carrying of objects up to 30 pounds
Driving an automobile
No special physical qualifications are required
Must be familiar with VISTA - DSS - VSSC - SharePoint - Adobe - and various Microsoft Office application software including Outlook - Word - Excel - PowerPoint - and Access
Company
U.S. Department of Veterans Affairs
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Helga Rippen
Chief Interoperability and Veteran Access Officer
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