UST · 4 weeks ago
GIS-Network Engineer – Intermediate
Santa Clara
Full-time
Onsite
Entry, Mid Level
$40K/yr - $60K/yr
2+ years expUST is a digital transformation company that focuses on creating innovative and human-centered solutions. They are seeking a GIS-Network Engineer to monitor IT services for availability and performance, assist in network updates, and support outages while maintaining high customer satisfaction levels.
ConsultingInformation ServicesInformation Technology
Responsibilities
Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction to the highest levels
Assists in carrying out recommended updates to network and network security equipment
Creates and maintains technical and end-user documentation for specific IT service or set of services
Support outages and aid in root cause analysis of Network and related outages or incident trends
Available for Installation/Maintenance activities as well as major outage handling outside of business hours
Qualification
Required
2–5 years of experience in IT Infrastructure / Network Operations Support (L1–L2)
Hands-on experience with network hardware (routers, switches, firewalls) and rack & stack / cabling
Strong understanding of LAN/WAN, TCP/IP, DNS, DHCP
Experience with incident & outage support and basic troubleshooting / RCA
Familiarity with ITIL processes, SLA-driven support, and ticketing tools (ServiceNow or similar)
Experience with hardware inventory, installation, decommissioning, and IDF/MDF environments
Willingness to provide onsite and after-hours support
Benefits
10 days of paid vacation per year
6 days of paid sick leave each year
10 paid holidays
Paid bereavement leave
Jury duty
401(k) Retirement Plan with employer matching
Medical, dental, and vision insurance
Basic life insurance
Accidental death and disability insurance
Short- and long-term disability benefits
Additional voluntary short-term disability benefits
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Company
UST
UST is a Digital Transformations Solutions Provider.
10001+ employees
H1B Sponsorship
UST has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (870)
2024 (800)
2023 (647)
2022 (634)
2021 (612)
2020 (984)
Funding
Current Stage
Late StageTotal Funding
$250MKey Investors
Temasek Holdings
2018-06-27Private Equity· $250M
Leadership Team
Krishna Sudheendra
CEO
Alexander Varghese
Chief Administrative Officer & COO
Recent News
Orange County Business Journal
2026-01-24
2026-01-20
Company data provided by crunchbase