NEOGOV · 14 hours ago
DSHS HCLA Referral and Authorization Case Manager
Snohomish County – Lynnwood, WA
Full-time
Hybrid
Entry, Mid Level
$5,666/mo - $7,622/mo
2+ years expNEOGOV is seeking a Health-Related Social Needs Referral and Authorization Case Manager to work in their Lynnwood office. This role involves conducting assessments, planning, and authorizing services for clients with developmental disabilities in collaboration with the Health Care Authority.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Conduct functional and financial HRSN assessments using the department’s Comprehensive Assessment Reporting and Evaluation (CARE Web) to determine level of care and eligibility for the HRSN
The HRSN assessment will be completed meeting the quality standards set forth in the Long-Term Care Manual
Complete initial client assessments and person-centered service plans in CARE within established timelines as required for caseload and according to WAC and send appropriate notices to client and representative
Identify support needs of clients of DDCS and plan for and authorize payment for appropriate services
Obtain translation and interpretation services for clients and families when needed or requested
Based on assessed needs, refer individuals to appropriate DDCS services, other department services, and community programs/resources
Identify clients or families in crisis and make emergent referrals to appropriate authorities, department/administration services, state plan services, or local community resources
Qualification
Required
A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities
Or six years of experience in providing social services to people with intellectual or developmental disabilities
Or Satisfactory completion of 12 months as a Case Resource Manager Trainee
Or Equivalent experience/education
Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities
Preferred
Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access
Working knowledge of the Developmental Disabilities Community Services Division residential and county service guidelines, RCWs, WACs, and policies/procedures
Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor
Able to prioritize and organize work in a fast-paced work environment
Demonstrate sensitivity to cultural diversity
A Certified interpreter allows for a 5% pay increase but is not required
Benefits
Medical (including vision), dental and basic life insurance
Medical flexible spending account
Basic life and long-term disability insurance
Dependent care assistance
Washington State Employee Assistance Program
Washington Public Employees' Retirement System (PERS)
Deferred Compensation Program
Social Security
Public Service Loan Forgiveness
Paid holidays and one paid personal holiday
Sick leave
Vacation leave
21 days paid military leave per year
Five (5) days of paid bereavement leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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