Forms and Records Analyst 2 jobs in United States
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NEOGOV · 15 hours ago

Forms and Records Analyst 2

The Washington State Department of Ecology is hiring a Forms and Records Analyst 2 within the Central Region Office. In this role, you will provide records management guidance and support public records requests, ensuring compliance with retention schedules and agency policies while delivering high-quality customer service.

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Responsibilities

Review and research files, documents, and electronic data to ensure completeness and accuracy, applying knowledge of all regional activities and sites
Use the site file database and other agency databases to support daily filing activities, including creating new files, cross-referencing records, preventing duplication, and accurately entering and updating data across multiple systems
Disposition records per state and agency retention schedules, including entering and updating data in the agency’s Central Records Indexing and Inventorying System (CRIIS) database
Provide individual training and guidance to regional and field office staff on the proper maintenance and management of agency records during onboarding, throughout employment, and upon separation
Research requests, locate and retrieve records, review for responsiveness, redact exempt information, create exemption logs, track responses, and compile records into a single response to a requester for public disclosure requests
Work with staff to identify and search for electronic records responsive to public disclosure requests
Digitize paper records accurately and completely to support public disclosure requests and other business needs
Search multiple electronic systems using multiple search parameters to locate responsive agency records and obtain or clarify information for the public and/or staff

Qualification

Records ManagementDocument OrganizationAttention to DetailCustomer ServiceMicrosoft Office ProficiencyConfidential Information HandlingInterpersonal SkillsCreativityTeam Collaboration

Required

Three (3) years of experience and/or education as described below: Experience with administrative support, forms, and/or records management
Education: college-level coursework
Office Records Management: Ability to manage physical and electronic records from creation through disposition, ensuring compliance with retention schedules, agency policies, and legal requirements
Document and File Organization: Demonstrated ability to create, organize, label, audit, and maintain physical and electronic document and file systems, ensuring information is accurate, accessible, and easily retrievable
Attention to Detail and Accuracy: Ability to review records carefully for completeness and accuracy, ensuring proper filing and adherence to policies and retention requirements
Confidential Information Handling: Ability to manage sensitive, confidential, or proprietary information in accordance with legal, regulatory, and agency requirements
Communication and Customer Service: Skill in communicating clearly and professionally with staff, managers, and the public in person, by phone, and in writing to determine needs, explain records and disclosure processes, and provide accurate assistance
Microsoft Office and Technology Proficiency: Proficiency with Microsoft Office applications, including Outlook, Word, Teams, PowerPoint, and basic Excel functions for tracking and routine tasks, with the ability to quickly learn new technologies and databases

Preferred

Knowledge of Washington State Public Records and Retention Laws, including the Public Records Act (RCW 42.56), Model Rules (WAC 44-14), Preservation and Destruction of Public Records (RCW 40.14)
Proficiency with Microsoft SharePoint and/or OneNote

Benefits

Medical/Dental/Vision for employee & dependent(s)
Public Employees Retirement System (PERS)
Vacation, Sick, and other Leave
11 Paid Holidays per year
Public Service Loan Forgiveness
Tuition Waiver
Long Term Disability
Life Insurance
Deferred Compensation Programs
Dependent Care Assistance Program (DCAP)
Flexible Spending Arrangement (FSA)
Employee Assistance Program
Commute Trip Reduction Incentives
Combined Fund Drive
SmartHealth

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase