NEOGOV · 3 days ago
Senior Services Technician (General Relief SST, PCN 021533)
Anchorage, AK
Full-time
Hybrid
Mid, Senior Level
$23.45/hr - $23.45/hr
3+ years expNEOGOV is part of the State of Alaska's Department of Health, dedicated to promoting health and well-being for individuals with disabilities and seniors. The Senior Services Technician will be responsible for processing financial assistance applications for assisted living placements and coordinating with various stakeholders to ensure eligibility determinations and benefit authorizations are handled accurately.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Receive applications for financial assistance for assisted living placements through the General Relief Assisted Living Home Care Program
Coordinate with supervisors and other state entities to make accurate, timely eligibility determinations and benefit authorizations
Process the monthly General Relief/Temporary Assisted Living authorizations and coordinate with providers to ensure all program requirements are met, and invoices are submitted accurately and in full
Qualification
Required
High school graduation or equivalent
Three years of clerical experience with one year of experience in public health, health care services, senior services, medical assistance programs, health education, nursing, medical social work, health services administration, or a closely related field
College education from an accredited college with a course emphasis in social services or a related field may substitute for the required experience
Three (3) professional references, whom we may contact by phone, are required. One (1) of these references must be your current or most recent supervisor, if not already provided in the application
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application
Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application
When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time
Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met
Work experience needed to meet the minimum qualifications must be documented in the application
If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level
Ensure your time and any subsequent flex promotion(s) are documented as a separate position
The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration
Attaching a resume or curriculum vitae is not an alternative to filling out the application
Noting 'see resume or CV' or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting
Benefits
Health insurance, which includes employer contributions toward medical/vision/dental
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
Long-term and short-term disability
Accidental Death and Dismemberment
Long-term care (self and eligible family members)
Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
Matching employer contribution into a defined contribution program (new employees)
Employer contribution into a defined benefit or defined contribution program (current employees)
Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
Option to enroll in the Alaska Deferred Compensation Program
Personal leave with an accrual rate increase based on time served
Twelve (12) paid holidays a year
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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