CRMG · 1 day ago
Portfolio Manager Associate
Portland,OR,US
Full-time
Onsite
Mid Level
$68K/yr - $72K/yr
3+ years expCommercial and Residential Management Group (CRMG) is looking for a Portfolio Manager Associate to join their Corporate Office. The role involves assisting Portfolio Managers with property management tasks, including maintenance, marketing, and profitability, while also overseeing on-site employees and ensuring customer satisfaction.
LeasingProperty ManagementReal Estate InvestmentSales
No H1B
Responsibilities
Develop positive relationships with the property owner and Portfolio Manager, provide strong customer service skills, and maintain a professional demeanor towards clients, vendors, and residents
Manage all aspects of assigned properties including the appearance, inventory, cleanliness, maintenance, marketing, and profitability of the property, meeting and exceeding the expectations of the Portfolio Manager, and keeping within all company policies
Recruit, supervise, assign work, appraise performance, train, discipline, resolve conflict, and address complaints for all onsite staff at assigned properties including property managers
Maintain communication with the Portfolio Manager on current and planned activities at properties and any current problems
Coordinate, attend, and participate in company meetings, functions, planning sessions, etc. as required
Assist the Portfolio Manager in drafting and presenting documents needed for new hire, terminations, and review processes
Assist the Portfolio Manager with documenting and resolving employee concerns, issues, and disciplinary actions if needed
Assist with the supervision of on-site staff
Assist with the development and implementation of marketing campaigns and strategies
Proactively seek and develop an awareness of the rental market to understand the needs of potential residents
Respond to and handle resident concerns in compliance with company policies professionally, timely and appropriately. Handle former resident move-out questions and adjust move-out statements as required
Track and follow up on late rental payments; provide required notices of default to residents; and, if necessary, terminate tenancy with Portfolio Manager authorization
Respond to after-hours emergencies
Prepare and review legal notices to residents and ensure compliance with local, state, and federal landlord/tenant laws and company policies
Review applicant screening reports, approve or decline applicants based on objective criteria. Discuss with Portfolio Managers on screening reports
Qualification
Required
High School diploma or equivalent
Three (3) years of previous property management experience is required
Two (2) years of previous supervisory experience is required
One (1) year of previous customer service experience is required
Basic math skills with the ability to perform bookkeeping tasks involving collecting rent, preparation of reports, and agreements
Advanced knowledge of all city, county, state, and federal Landlord, Tenant, and Fair Housing Laws, and refrain from all illegal discrimination practices
Speak, write, read, and comprehend English
Strong supervisory and organizational skills with the ability to lead and direct others
Utilize high-level critical thinking skills to multi-task, set priorities, and manage time efficiently
Advanced skills in Microsoft Office 365 programs, operation of printer, scanner and fax machines, file documents on time and accurately
Strong active listening skills with the ability to understand and meet employee and resident needs
Expertly deal with a diverse population in a professional, constructive, and productive manner
Possess reliable transportation with a current and valid driver's license, proof of insurance, and a clean driving record to run work-related errands when needed
Preferred
Social media experience is preferred
Benefits
Medical, Dental, Vision Insurance
Employer-paid Life Insurance
Employee Paid Voluntary Insurance options
Flexible Spending Medical/Dependent Care Savings Account
401(k) program with an employer match
Employee Assistance Program
Paid Sick time
Vacation
Ten (10) paid Holidays
Your birthday off
Company
CRMG
In 2021, and after a decades long relationship, Income Property Management and C&R Real Estate Services came together to expand and continue to provide excellent care to their clients, residents and employees.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase