My3Tech · 16 hours ago
Help Desk Analyst
Chesterfield, VA
Contract
Onsite
Senior Level, Lead/Staff
8+ years expMy3Tech is seeking a Help Desk Analyst to provide on-site technical support. The role involves troubleshooting issues, assisting customers, and ensuring effective communication while utilizing advanced computer skills and Microsoft products.
Information Technology
Hiring Manager
Srujna Stephens
Responsibilities
Ability to multitask and to determine root cause of problems and implement solutions
Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions
Customer relations skills
Good verbal and written communication skills
Proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook)
Qualification
Required
Advanced computer skills are required that aligns with the Job Description. - Required 8 Years
Ability to multitask and to determine root cause of problems and implement solutions. - Required 8 Years
Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions. - Required 8 Years
Customer relations skills. - Required 8 Years
Good verbal and written communication skills. - Required 8 Years
Proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook). - Required 8 Years
Preferred
Local Candidates Strongly Preferred
Company
My3Tech
My3Tech is a company which provides IT Solutions and Services (Consulting & Staffing) to both Public and Private sectors.
51-200 employees
H1B Sponsorship
My3Tech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (26)
2023 (27)
2022 (30)
2021 (33)
2020 (15)
Funding
Current Stage
Growth StageLeadership Team
Prakash Reddy Saripalli, PMP
Founder & CEO
Company data provided by crunchbase