Addium · 1 day ago
Director Information Technology Department
Pullman, WA
Full-time
Onsite
Director/Executive
$145K/yr - $160K/yr
12+ years expAddium is a leading ag-tech company focused on delivering innovative solutions in agriculture and food safety. The Director of the IT Department will collaborate with the CIO to define and execute the IT strategy, oversee IT infrastructure, and lead a high-performing IT team to ensure operational excellence and drive digital transformation initiatives.
AgTechInformation TechnologySoftware
Responsibilities
Collaborate with the CIO to define and execute the company’s IT strategy, policies, and digital transformation initiatives
Evaluate emerging technologies to drive innovation and ensure competitive advantage
Develop IT budgets, forecasts, and investment strategies aligned with Addium’s business priorities
Thought leadership and systems thinking, with the ability to see across platforms, processes, and teams to design scalable, integrated IT solutions that align with business priorities
Partner cross-functionally with Finance, Sales, Security, Operations, and Business Leaders
Communicate complex technical concepts clearly to non-technical audiences
Foster a culture of accountability, continuous improvement, and customer service within IT
Oversee IT infrastructure, networks, cloud systems, and enterprise applications to ensure high availability, scalability, and resilience
Lead IT architecture planning, system integration, and lifecycle management of enterprise systems
Manage offshore resources and partnerships with managed service providers (MSPs) to optimize operations and cost efficiency
Establish disaster recovery, business continuity, and data protection strategies
Provide leadership and governance for enterprise business systems, including Salesforce (CRM), NetSuite (ERP), Stripe (payments), Avalara (tax compliance), and Okta (identity and access management)
Partner with Finance, Sales, Operations, and other departments to optimize workflows and integrate business systems
Oversee system administration, upgrades, vendor management, and application performance
Build and maintain strong relationships with technology vendors, SaaS providers, and service partners
Negotiate contracts, manage renewals, and drive cost optimization strategies
Ensure vendors deliver against SLAs, compliance standards, and performance expectations
Regularly evaluate vendor performance and introduce new partners to support innovation and efficiency
Ensure robust cybersecurity frameworks and compliance with industry standards and regulations
Manage risk assessments, vulnerability management, and incident response protocols
Partner with compliance, legal, and risk teams to meet governance requirements
Lead day-to-day IT operations, including helpdesk, system administration, and end-user support
Drive process automation and workflow optimization across departments to reduce manual touchpoints
Streamline business processes by integrating and enhancing enterprise systems, improving data flows, and eliminating redundancies
Partner with Finance to enhance financial reconciliation processes, leveraging automation between systems like NetSuite, Stripe, and Avalara
Implement IT service management (ITSM) frameworks for continuous improvement and efficiency
Monitor KPIs and service-level agreements (SLAs) to ensure IT performance, cost-effectiveness, and reliability
Champion a data-driven culture, ensuring business leaders have accurate, timely, and reconciled information for decision-making
Build, mentor, and lead a high-performing IT team across infrastructure, applications, security, and support
Foster a culture of accountability, innovation, and collaboration within the IT department
Effectively manage and coordinate offshore IT teams to ensure consistent global support coverage
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field
12+ years in IT leadership roles, with at least 5 years managing cross-functional IT teams at the departmental or enterprise level
Proven expertise in IT infrastructure, cloud (AWS/Azure), enterprise applications (ERP/CRM), and cybersecurity frameworks
Strong hands-on experience with business systems such as Salesforce, NetSuite, Stripe, Avalara, Celigo(iPaaS), and Okta
Track record of managing offshore resources and MSPs to deliver operational excellence
Strong knowledge of IT governance, compliance standards (ISO 27001, SOC 2, GDPR, etc.), and risk management
Demonstrated experience in digital transformation, automation, and modern IT operations
Excellent communication, negotiation, and stakeholder management skills
Ability to balance strategic vision with operational execution
Preferred
Master's degree or MBA
Company
Addium
Addium Inc. offers ag-tech solutions, including AROYA GO Starter Kits and POMETA for crop load management.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bob Agnes
Chief Executive Officer
Company data provided by crunchbase