ASAPP · 4 hours ago
Lead Machine Learning Engineer
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$170K/yr - $190K/yrASAPP is dedicated to delivering the best AI-powered customer experience. They are seeking a Lead Machine Learning Engineer to design and develop ML evaluation systems and translate research ideas into production-grade ML systems, while mentoring other engineers and collaborating across teams.
Artificial Intelligence (AI)CRMCustomer ServiceEnterprise SoftwareSales Automation
Responsibilities
Design and development of ML evaluation systems for agentic and LLM-based architectures
Translate research ideas into production-grade ML systems with measurable impact
Partner closely with Research, Product, and Platform teams to productize experiments into robust AI solutions
Stay current with advancements in ML, NLP, and LLM systems, contributing actively to technical discussions across teams
Mentor and support other engineers through design reviews, feedback, and knowledge sharing
Qualification
Required
Deep experience in NLP and modern ML systems, including hands-on experience with LLM-based or agentic systems
Strong architectural skills, with proven experience designing complex software systems along with production experience with Python, AWS, Kubernetes, and/or Docker
Experience implementing technical solutions, tackling tough engineering problems to help build our products and a deep passion for Machine Learning
A Bachelor's Degree in CS or other related fields
Desire to learn new things, work closely with peers from different teams, and open to teach and learn from others
Demonstrate proficiency in the technical mentorship of junior and mid-level engineers, driving the adoption of best practices and ensuring architectural alignment for scalability and extensibility
Preferred
Experience building and evaluating agentic systems at scale
Production experience with LLM-centric services (e.g., inference, orchestration, evaluation, monitoring)
Familiarity with large-scale ML experimentation, benchmarking, or simulation framework
Knowledge of techniques for optimizing model architectures for faster inference
Experience with AWS, CI/CD, Kafka, Athena
Benefits
Competitive compensation with stock options
Comprehensive medical, vision, and dental insurance
401k matching
Fitness and wellness stipend
Mental well-being benefits
Professional learning and development stipend
Parental leave, including adoptive and foster parents
3 weeks paid time off (increases with tenure) along with sick leave, bereavement and jury duty
Company
ASAPP
Breakthroughs are born out of research and ASAPP is advancing AI to drive greater human productivity and automating the world's workflows
Founded in 2014
201-500 employees
H1B Sponsorship
ASAPP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (2)
2022 (7)
2021 (14)
2020 (12)
Funding
Current Stage
Growth StageTotal Funding
$380MKey Investors
Dragoneer Investment Group,Fidelity
2023-06-01Secondary Market
2021-05-19Series C· $120M
2020-05-01Series B· $185M
Leadership Team
Priya Vijayarajendran
Chief Technology Officer
Jo-Anne Sinclair
Chief Legal Officer
Recent News
2025-12-02
Company data provided by crunchbase