International SOS Government Medical Services · 9 hours ago
Human Resources Operations Manager
Houston, TX, USA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expInternational SOS Government Medical Services, Inc. delivers customized medical and security risk management solutions. The HR Operations Manager is responsible for optimizing HR operational programs, managing cross-functional HR projects, and driving automation and process improvements within the HR function.
Hospital & Health Care
Responsibilities
Lead and continuously improve HR operational programs related to project setup planning, rapid/mass project mobilization for contractors on assignments
Serve as the HR process developer for cross-functional workflow design, documentation, and improvement initiatives
Manage complex, cross-functional HR projects from initiation through implementation, applying project management methodologies to ensure on-time and high-quality execution
Evaluate, redesign, and streamline HR operational processes to improve efficiency, accuracy, compliance, and employee experience
Partner with HRIS to drive automation, system enhancements, and data integrity and security across HR technologies
Lead change management efforts to support new systems, processes, and workforce strategies
Identify and advise key stakeholders and leaders on HR operations, policy interpretation, compliance, and contingent workforce planning
Partner with HRBPs, Talent Acquisition, and leaders to drive project operational readiness and scalable HR solutions
Collaborate closely with Clinical Operations, Legal, IT, Finance, and Payroll on process alignment, issue resolution, and special projects
Build productive partnerships with functional stakeholders, acting as a trusted and influential resource
Support long-term HR planning and capability building across HR operations
AI-Enabled HR Operations & Continuous Improvement
Leverage AI-assisted solutions to streamline high-volume onboarding, reduce cycle times, and improve “day one” readiness for rapid mobilizations
Partner with HRIS/IT and others to use and scale automation (e.g., workflow routing, case intake, document checklists, knowledge-base content)
Maintain strong governance: ensure AI usage aligns with privacy, confidentiality, data retention, and compliance expectations; protect sensitive employee and contract information
Qualification
Required
Bachelor's degree in Business, HR, or related field with 10+ years of HR operations, project management, organizational development, or related experience
Master's degree with 4+ years of related experience is a plus
Equivalent combination of education and work experience
US government contract industry experience is strongly preferred
Excellent communication skills; ability to influence and coach leaders at all levels
High proficiency with Microsoft Office suite; experience with HR systems and process automation
Strong organizational skills, ability to manage multiple priorities, and attention to detail
Demonstrated ability to work collaboratively in a fast-paced, evolving environment and exercise sound judgment
Experience managing rapid mobilization domestically and internationally is strongly preferred
Advanced understanding of federal, state, and local employment laws
Demonstrated experience executing mid-to-large scale HR projects, process redesign, and operational transformation
Strong analytical capabilities, including interpreting HR data, identifying trends, and proposing solutions
Ability to organize and prioritize in a quickly changing environment within resource constraints
Must be able to work with a high volume of activities/projects with short deadlines
Strategy and change management experience highly desired
Excellent fact-gathering, problem-solving and analytical skills to identify and address challenges
English required
Benefits
Medical
Dental
Vision
Basic life insurance
401k plan
Paid time off
Annual bonus
Company
International SOS Government Medical Services
The International SOS Group of Companies is in the business of saving lives, protecting global workforces from health and security threats.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase