Aerie by AEO, Inc. · 14 hours ago
Sr/Analyst - Digital Experience
Pittsburgh, PA, United States
Full-time
Onsite
Mid, Senior Level
$70K/yr - $100K/yr
3+ years expAerie by AEO, Inc. is a leading global specialty retailer, and they are seeking a Digital Experience Analyst to enhance customer experiences in retail shopping. The role involves analyzing digital user journeys, identifying friction points, and providing actionable insights to improve online shopping experiences.
FashionLifestyle
Responsibilities
Leverage modern digital experience analytics (DXA) (specifically Quantum Metric) to observe user behavior, identify technical friction, and quantify the impact on conversion
Translate complex session metrics and behavioral datasets into compelling narratives that help teams uncover hidden pain points, debug faster and more efficiently, validate design decisions and improve onboarding and conversion
Process queries from various business partners for both ad hoc requests and regular cadence reporting
Utilize findings to drive A/B testing hypotheses and validate the impact of site changes on conversion and user engagement
Work cross-functionally with Strategy, Product, UX, Engineering, and Marketing to ensure insights drive actions
Monitor data quality and session health to ensure our analytics tools are capturing an accurate picture of the customer journey
Qualification
Required
You have 3+ years of experience in digital experience analytics implementation for e-commerce for both web and mobile applications
You have a fundamental understanding of digital user journey across multiple sessions, on-page engagement with content and page features and datasets underlying all web interactions
You have familiarity (or eager to reach the next level of expertise) with DXA tools like Quantum Metric, FullStory, ContentSquare, LogRocket, Glassbox, Tableau, Qualtrics, and others
Basic technical knowledge of data visualization techniques (i.e. PowerBI, Tableau) & SQL knowledge as well as familiarity with Google Analytics, such as data analysis, reporting, optimization, tracking, segmentation, attribution, etc
Strong analytical, problem-solving, and data storytelling skills, with the ability to translate insights into business and product impact
Excellent communication and collaboration skills; able to influence across functions and levels
Strong attention to detail, highly organized, and deadline-driven
Self-motivated, proactive, and able to thrive in a fast-paced, evolving environment
Benefits
Health care benefits (including medical, vision, and dental)
Wellness benefits
401(k) retirement benefits
Life and disability insurance
Employee stock purchase program
Paid time off
Paid sick leave
Parental leave and benefits
Discretionary bonuses and other incentives
Company
Aerie by AEO, Inc.
We make intimates, apparel, activewear and swim. Every single piece is designed to make every girl feel good. #AerieREAL is about no retouching.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Business Insider
2025-12-03
National Crime Prevention Council
2025-10-29
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