The University of Texas at San Antonio · 16 hours ago
IT Business Analyst I or II, Office of the Registrar
The University of Texas at San Antonio is a top-tier public research university that is seeking an IT Business Analyst I or II. This role involves providing recommendations for business practices and system redesign, acting as a champion for business process change, and crafting solutions for various business problems related to the university's operations.
EducationHigher EducationUniversities
Responsibilities
Understands information technology business processes and technology specific to departmental/program needs and organization
Reviews, prepares, analyzes, and interprets data to determine reasonableness and accuracy of information
Acquires, refines, and documents a comprehension of data sources, definitions, and usage as required to support the informational needs of the division/unit
Develops and demonstrates a solid understanding of software functionality and features utilized by the division/unit
Prepares and updates useful and accurate documentation as appropriate to support processes and correctly detail report specifications
Performs special studies, research, and analysis of financial issues upon request and provide recommendations for appropriate course of action
Acts as new product design and build backup
Serves as end user support for applications and systems used by the division, resolve issues and requests working with vendors and UT San Antonio Staff as appropriate
Offers technical assistance and solutions by responding to reported issues like but not limited to errors, problems, or questions with programs
Performs other duties as assigned
Understands information technology business processes, technology, and developing on-demand system reporting, basic programming and maintains accurate and up to date documentation of processes and systems supported
Administers and implements identified division support systems, application user administration including user activation, maintain roles, permissions, and configurations
Works with campus stakeholders and technical staff to create new content for products like UT San Antonio mobile apps, Chatbot and other intelligent Assistants
Serves as end-user support for these applications and systems, resolves issues and requests working with vendors and UT San Antonio Staff as appropriate
Functions as a Content manager who has functional knowledge of Student support areas and the student lifecycle, can coordinate with additional content reviewers on campus
Offers technical assistance and solutions by responding to reported issues like but not limited to errors, problems, or questions with programs
Reviews, prepares, analyzes, and interprets data to determine reasonableness and accuracy of information
Acquires, refines, and documents a comprehension of data sources, definitions, and usages as required to support the informational needs of the division/unit
Develops and demonstrates a solid understanding of software functionality and features utilized by the division/unit
Prepares and updates useful and accurate documentation as appropriate to support processes and correctly detail report specifications
Researches new technology and applies it to project with no or minimum production issues
Researches and evaluates software and hardware to assist in programming or to use as program platforms
Promotes a safe environment by working in a safe manner; immediately reporting unsafe situations, spills, and accidents; following University safety plans/procedures/protocols; and participating in appropriate safety training
Performs other duties as assigned
Qualification
Required
Bachelor's Degree from an accredited institution
This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure
One (1) year of related work experience to include higher education and Banner
Three (3) years of related work experience to include higher education and Banner
Preferred
Experience with Student Information System to include proficiency with relational database reporting and SQL
Business process improvement experience in one or more enrollment management or student service areas within higher education
2 years experience as a functional user of Banner
2 years experience working within areas of enrollment management and/or student services at an institution of higher education
2 years business experience using SQL
3 years experience as a functional user of Banner
3 years experience working within areas of enrollment management and/or student services at an institution of higher education
1 year experience serving as a Business Analyst within an institution of higher education
Company
The University of Texas at San Antonio
The University of Texas at San Antonio is a state research university in San Antonio, Texas, United States.
H1B Sponsorship
The University of Texas at San Antonio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (29)
2023 (47)
2022 (41)
2021 (25)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
$109.38MKey Investors
National Science Foundation"US Department of Commerce, Economic Development Administation"U.S. Department of Agriculture
2024-10-29Grant· $4M
2023-09-28Grant· $0.13M
2023-06-21Grant· $2.89M
Leadership Team
Recent News
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