PNC · 1 day ago
Detection & Investigation Staff Manager
PNC Financial Services Group is a company that values its employees and fosters an inclusive workplace culture. The Detection & Investigation Staff Manager will manage a team responsible for addressing fraudulent activities and operational deficiencies, ensuring adherence to policies and procedures, and coordinating with various stakeholders to mitigate risks.
BankingFinanceFinancial Services
Responsibilities
Manages a team of detection/investigative staff. Oversees coordination of the procedures and operations for addressing fraudulent and suspicious bank activity and branch operational deficiencies. Manages and coordinates the day-to-day functions of the staff's procedural and operational risk, AML and fraud/loss processes
Provides education, coaching and consultation for risk, fraud/loss/operational policies, procedures, initiatives and programs for business segments. Directs staff responsible for recognizing risk, AML, fraud/loss and potential operational activities
Implements standards and practices for operational risk controls. Monitors operational processes to ensure adherence to policies and procedures, which is accomplished by research, reviewing reports, site visits and inspections, etc
Coordinates with internal and external stakeholders, such as local, state and federal authorities, agencies and other financial institutions, on matters relating to fraudulent/suspicious activities and operational procedure deficiencies where appropriate
Monitors the implementation of policies and procedures to improve operational functions and prevent fraudulent activities and to recover any incurred loss
Qualification
Required
3+ years of industry-relevant experience
2 years of previous managerial experience in an operations or production environment
University / college degree or a comparable combination of education, job specific certification(s), and experience (including military service)
Bachelors degree
Preferred
Analytical Thinking
Customer Solutions
Decision Making
Operational Risks
Problem Resolution
Researching
Risk Mitigation Strategies
Anti-money Laundering/Sanctions Policies and Procedures
Business Process Improvement
Fraud Detection and Prevention
Internal Resource Coordination
Operational Risk
Regulatory Environment - Financial Services
Standard Operating Procedures
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
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