Exact Sciences · 3 hours ago
Associate Director, Digital Product Management
Exact Sciences is dedicated to changing how the world prevents, detects, and guides treatment for cancer. The Associate Director of Digital Product Management will define the roadmap and drive the delivery of customer-centric digital experiences, managing a team of Product Managers and Business Analysts to ensure that business, user, and technology needs are met through continuous analysis and iteration.
BiotechnologyHealth DiagnosticsManufacturingMedical
Responsibilities
Be the lead “voice of the Journey” for 2+ Journeys for all outside stakeholders to ensure that their digital needs are heard and that the delivery teams are getting the support needed
Lead collaboration with delivery teams, Experience Business Leads (i.e., the most senior Product Manager accountable for the totality of a given Experience), and the Value Management team to develop Journey-level digital Objectives & Key Results (OKRs), measurement and reporting
Lead defining and tracking KPIs based on Journey OKRs to garner actionable insights
Facilitate collaboration with the Experience Business Lead and the Experience Design team to produce Service Design deliverables (e.g., Service Blueprints) that define journeys and experiences that are integrated, cross-touchpoint, cross-Customer Type, and Cross-Experience
Lead Journey-level experience and technical discovery for 2+ Journeys with support from business partners, experience design, research, and delivery teams (may include co-creation workshops and/or prototyping)
Works with Experience Business Lead to adjust scope and roadmap – empowered to make final prioritization decisions for 2+ Journeys
Lead definition of Epics, User Stories, acceptance criteria for 2+ Journeys – and ensure they are understood by delivery team
Lead grooming and prioritizing backlogs for 2+ Journeys to ensure work is in line with Experience strategy and OKRs, which includes and is balanced across new development, non-functional requirements, and other technical work that leverages OKR and KPI data, research, industry trends, etc
Review work completed by the squad, provide feedback, and accept work, as applicable
Understand and help coordinate inter-delivery team and external dependencies, as applicable
Supports the team in feature demos for stakeholders; provides product expertise, peer training, and consultation where necessary
Recruit, inspire, mentor, and manage a group of customer-centric Product Managers and Business Analysts charged with delivering against the responsibilities above
Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future
Effectively manage, support, and guide your team, including, but not limited to delegating tasks and responsibilities, assess employee performance and provide helpful feedback and training opportunities
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Support and comply with the company’s Quality Management System policies and procedures
Maintain regular and reliable attendance
Ability to act with an inclusion mindset and model these behaviors for the organization
Ability to work designated schedule
Ability and means to travel 10-25% between Exact Sciences locations (e.g., Madison, Redwood City)
Qualification
Required
Bachelor's degree in Life Sciences, Engineering, Marketing, Business, Finance, or related field of study; or High School Degree/General Education Diploma and 7 years of relevant experience as outlined in the essential duties in lieu of Bachelor's degree
7+ years of experience working as a Product Manager, with at least 3 years in the digital domain using Agile / Scrum / Kanban methodologies
Extensive experience leading cross-functional teams to deliver products/services
Extensive experience applying techniques and methods of modern product management, product discovery, and product delivery – along with expertise with product management platforms and tools
Extensive experience facilitating the development of product vision, strategic roadmaps, and go-to-market strategy for services and products as part of a broader end-to-end user experience
Expert problem-solving, organizational, and analytical skills with the ability to evolve product strategy based on research, data, and industry trends
Expert business analysis skills; including, but not limited to, process and user flow definition and business KPIs
Extensive experience translating complex user, business, operational, and technical requirements into clear epics, features, stories, and acceptance criteria
Experience with A/B testing, user testing, user interviews, and conversions funnels
Experience in relationship building, motivation, and curiosity to bring together different personalities for creative thinking and collaborative solutioning
Extensive experience engaging with engineers, designers, researchers, SMEs, and company leaders in a constructive and collaborative relationship where you can both learn and influence
Strong leadership skills, including the ability to influence multiple stakeholders and leaders without direct authority
Excellent written and verbal communication skills, with the ability to agilely adapt to the respective audience (team member to senior leadership)
Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team
Authorization to work in the United States without sponsorship
Preferred
Experience recruiting, coordinating, developing, and managing a team of Product Managers and/or Business Analysts
Experience in healthcare, wellness, or digital health
Experience with service design and operations
Understanding of user experience and human centered design
Experience in digital analytics tools such as Piwik Analytics, Tableau, Google Analytics, etc., A/B testing tools such as AB Tasty, Optimizely, MoEngage, etc., and/or design tools such as Adobe XD, Figma, Sketch, etc
Benefits
Paid time off (including days for vacation, holidays, volunteering, and personal time)
Paid leave for parents and caregivers
A retirement savings plan
Wellness support
Health benefits including medical, prescription drug, dental, and vision coverage
Company
Exact Sciences
Exact Sciences offers a portfolio of cancer screening and diagnostic tests that span from early detection to treatment monitoring.
Funding
Current Stage
Public CompanyTotal Funding
$2.75B2025-06-20Acquired
2024-04-11Post Ipo Debt· $620.7M
2023-02-23Post Ipo Debt· $500M
Recent News
2026-02-03
Company data provided by crunchbase