Sun Life · 1 day ago
Technical Producer / Senior AV Technician
Wellesley Hills, Massachusetts
Full-time
Hybrid
Senior Level, Lead/Staff
$78K/yr - $118K/yr
10+ years expSun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. The Technical Producer supports AV and production service delivery for various corporate meetings and events, ensuring high-quality production services and leading both high-profile and smaller-scale events.
FinanceFinancial ServicesInsurance
Responsibilities
Leading and supporting business partners and event team members to deliver innovative production solutions that drive business results through engaging presentations and experiences in both internal and external conference centers
Leads the hands-on planning and execution of events, including online and/or on-site event delivery, directing internal and external teams and talent to ensure the seamless execution of the event agenda. This includes hands-on production management, budget management, A/V vendor engagement, show calling and technical service delivery supervising all production services vendors/suppliers according to Sun Life guidelines, including preferred AV services vendors, venues with in-house AV services and virtual event platform integrations for hybrid events
Utilization of advanced department systems and organizational practices, documenting KPIs and recommending efficiencies and opportunities for the department
Contribution to the evolution of the venue and virtual service operations, Research, recommendation and processes to learn new equipment, systems and platforms
Oversite of assigned venue AV system operations, managing systems and completing tasks for ongoing maintenance checks, break-fix responses, and completing regular, equipment and inventory resourcing to department standards
Technical operation of virtual event platforms, broadcast and video equipment and integrations, multi-channel systems and video editing capabilities, as well as the ability to learn new equipment, systems and platforms
Production management through department systems, invoicing, expense and time tracking, and reporting on business savings. Obtaining approvals and forecasting costs for events. Ensuring production financial administration including processing payment requests, purchase orders, chargebacks and reconciliation and reporting for all event related costs is properly completed and review work by other team members
Providing technical services to support other department events in office and/or virtually as required
Adhering to company policies and industry best practices for the production processes, pre, during and post-events
Commitment to continuous improvement with the aim of making processes as efficient as possible, while delivering quality results
Qualification
Required
10+ years of advanced technical expertise in an event environment, production managing and/or producing exceptional experiences for online and in-person corporate audiences
Well-accomplished event technician with highly honed skills and an inspiring track record of troubleshooting under pressure, knowledgeable with a wide range of media, platforms and venues, regularly working in close collaboration with event planning, and multimedia teams
Experience leading partners, suppliers and teams to deliver high quality work
Excellent customer service and communication skills and can put partners, executives and colleagues at ease in high-pressure situations
Regularly show initiative and drive, as a self-starter you're confident in your abilities and decision-making. You have an excellent track record in fast paced, deadline driven, high-volume and live production environments
Exceptional attention to detail, with advanced production management, show flow, schedule, content and presentation experience
Strong digital asset management experience, designing and creating digital files and preparing video content to leverage LED screen stage designs and other technology for top caliber brand environments
Passion for developing and executing creative and innovative experiences, with your finger on the pulse of the latest trends and techniques
Ability to see the big picture, and you're often one step ahead of your partners and team members seeing solutions as issues emerge
Deep knowledge of industry-related equipment, systems and terminology, and advanced technological abilities. This may include expert knowledge of AV and Broadcast systems such as video conference hardware & software endpoints, hardware & software video switchers (Newtek Tricasters, Blackmagic ATEMs, Wirecast, Vmix), Virtual Event Platforms, as well as expertise in the MS Office Suite, Adobe creative Suite. Demonstratable intuitiveness and ability to adapt and learn a wide range of production systems, equipment platforms and integrations as technology evolves
Build strong business relationships with stakeholders, vendors, staff, and team members; you've got a strong ability to negotiate and resolve issues smoothly and effectively
Adaptable, resilient, adjusts quickly, maintains effectiveness throughout periods of change, exhibiting tolerance for ambiguity and the ability to lead the team through change and you maintain your effectiveness throughout periods of change and be comfortable with ambiguity
Travel will be required 50% or more
Must possess valid Driver's license and have access to a vehicle
Preferred
Industry certifications are an asset
Involvement in industry-related associations
Benefits
Generous vacation and sick time
Market-leading paid family, parental and adoption leave
Medical coverage
Company paid life and AD&D insurance
Disability programs
Partially paid sabbatical program
401(k) employer match
Stock purchase options
Employer-funded retirement account
Company
Sun Life
Sun Life is a leading financial services organization dedicated to helping people achieve lifetime financial security and live healthier lives.
10001+ employees
H1B Sponsorship
Sun Life has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (27)
2023 (18)
2022 (18)
2021 (12)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$1.05B2024-05-13Post Ipo Debt· $548.79M
2023-07-04Post Ipo Debt· $500M
2000-03-24IPO
Leadership Team
Kevin Strain
President & CEO
Luc Nhon Ly
Chief Executive Officer
Recent News
2025-12-02
MarketScreener
2025-12-02
South China Morning Post
2025-11-27
Company data provided by crunchbase