Christian Brothers Roofing & Contracting · 17 hours ago
Business Operations Administrator
Louisville Metro
Full-time
Onsite
Mid Level
3+ years expChristian Brothers Roofing & Contracting is seeking a highly organized and detail-driven Business Operations Administrator to support their leadership team. This role is essential for daily operations, focusing on office management, financial coordination, and customer relations while ensuring effective internal communication.
Construction
Hiring Manager
Aaron Jenkens
Responsibilities
Serve as primary administrative support to ownership and senior management
Daily direct communication with customer base
Perform daily office operations to ensure efficiency and consistency
Manage calendars, meetings, documentation, and confidential records
Coordinate invoicing, collections, and customer billing
Assist with payroll processing, timesheets, and job costing support
Work closely with administrative staff to ensure accurate financial records
Track permits, insurance certificates, lien waivers, and compliance documents
Act as a professional point of contact for high-level customers, vendors, and partners
Handle escalated customer concerns with professionalism and problem-solving focus
Support project managers with scheduling, documentation, and job tracking
Maintain job files, contracts, warranties, and change orders
Assist with permitting processes and local municipality requirements (KY-specific)
Assist with onboarding, training coordination, and employee documentation
Maintain personnel files and support company policies and procedures
Promote a positive, organized, and accountable office culture
Qualification
Required
3+ years of administrative experience
Strong understanding of invoicing, payroll support, and job costing basics
Excellent written and verbal communication skills
High level of professionalism, discretion, and integrity
Proficiency in office software, CRM systems, and accounting platforms
Ability to multitask, prioritize, and work independently
Preferred
Experience in construction, roofing, or trades industry preferred but not required
Knowledge of roofing, gutters, siding, or insurance restoration processes
Familiarity with Kentucky permitting, licensing, and compliance requirements
Leadership experience managing or mentoring administrative staff
Process-driven mindset with strong problem-solving abilities
Company
Christian Brothers Roofing & Contracting
Christian Brothers Roofing was incorporated in 1997 by Gary Jenkens in an effort to create a roofing company that genuinely cares about customers, understands the importance of high-quality work and provides a place that the owner’s family and employees could be proud to work for.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase