Heart to Heart International · 19 hours ago
Monitoring and Evaluating Coordinator
Heart to Heart International is a nonprofit organization dedicated to improving healthcare access and humanitarian support. They are seeking a Monitoring and Evaluating Coordinator to provide operational, technical, and administrative support for their monitoring, evaluation, and reporting functions, ensuring accurate and timely data management and reporting.
CommunitiesNon ProfitSocial
Responsibilities
Support routine maintenance, monitoring, and troubleshooting of reporting tools and dashboards
Implement approved updates and changes to reporting systems under the direction of the M&E Manager
Identify data discrepancies or system issues and escalate them as appropriate
Perform data cleansing, validation, and verification to ensure accuracy and reliability of datasets
Maintain program databases and reporting files in accordance with established procedures
Support consistent application of data standards across programs
Build, administer, and manage surveys for programs and departments using approved tools and templates
Coordinate survey deployment, data collection, and basic quality checks
Ensure surveys align with established data-collection standards and program objectives
Maintain and update Standard Operating Procedures (SOPs) related to M&E tools and workflows
Document program reporting workflows to support knowledge sharing and operational efficiency
Ensure documentation remains current following system updates or process changes
Provide day-to-day support to staff using reporting and project management tools
Assist with onboarding and training of new employees on established M&E systems
Respond to routine staff questions and escalate complex issues to the M&E Manager
Support monitoring of the Safe Harbor/Concur travel management platform, including user access and system updates
Assist with initial vetting of potential partners related to data, compliance, or reporting requirements
Provide general administrative and coordination support to programs as needed
Collaborate cross-functionally with other departments in support of program operations
Qualification
Required
Bachelor's degree in Data Science, Public Administration, Social Sciences, or a related field
Relevant experience may be considered in lieu of a degree
1–3 years of experience in data coordination, reporting support, program administration, or analytics
Proficiency in Microsoft Excel and familiarity with reporting or data-visualization tools
Experience with survey and data-collection platforms (e.g., SurveyMonkey, Kobo, MagPi, FastField)
Ability to work within established systems, templates, and procedures
Strong attention to detail and data accuracy
Excellent organizational and time-management skills
Ability to follow standardized processes and meet deadlines
Clear written and verbal communication skills
Preferred
Experience in nonprofit, humanitarian, or program-based environments
Company
Heart to Heart International
Heart to Heart International is a nonprofit organization that focuses on improving global health, humanitarian aid, and disaster response.
Funding
Current Stage
Early StageRecent News
Morningstar.com
2025-09-15
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