IT Supervisor - Lincoln jobs in United States
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Ho-Chunk, Inc. · 1 day ago

IT Supervisor - Lincoln

WarHorse Gaming Lincoln, LLC, a division of Ho-Chunk, Inc., is seeking an Information Technology Site Supervisor. This role is responsible for supervising IT Technicians and overseeing property-level IT operations, ensuring effective support for end users and maintaining vendor relationships.

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H1B Sponsor Likelynote

Responsibilities

Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming, LLC
Lead, manage, plan, and supervise IT support staff for the Lincoln property
Oversee daily IT operations, delegate tasks, resolve escalated issues, and provide subject matter expertise
Provide technical support for casino information systems and manage vendor-supported business systems
Diagnose and resolve system issues, escalating to senior IT staff as necessary
Execute supervisory responsibilities in accordance with organizational policies and applicable laws, including training, scheduling, performance evaluation, coaching, and corrective action
Document, maintain, and update master desktop procedures for application installations, upgrades, and system images
Respond to emergency after-hours calls as required to resolve IT issues
Maintain current knowledge of WarHorse Casino IT infrastructure and systems
Ensure compliance with departmental internal controls, policies, procedures, and regulatory requirements
Collaborate with senior property management to optimize the use of information technology
Prepare reports and updates for WarHorse Gaming, LLC IT management
Perform other duties as assigned

Qualification

Computer Science degreeCasino IT operationsSupervisory experienceServer technologiesNetworkingMicrosoft Office 365Active DirectoryProblem-solving skillsLeadership skillsCommunication skillsOrganizational skills

Required

Associate's degree in Computer Science or a related field
A satisfactory combination of applicable education and experience may be considered in lieu of degree requirements
Two (2) years of casino IT operations experience
Two (2) years of supervisory experience
Experience managing server technologies, networking, low voltage systems, Microsoft Office 365, Active Directory, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), IP phone systems, point-of-sale systems, hotel property management systems, in-room technology, casino management systems, and player tracking systems for table games and slots
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Demonstrated discretion in handling confidential information
Strong leadership, communication, and problem-solving skills
Ability to work effectively under pressure

Benefits

Federal Employees Medical Coverage (Medical, Dental, Vision)
401(k) with immediate vesting & company match
Discounted meal program
Vacation, holiday, and sick days
Quarterly incentive program

Company

Ho-Chunk, Inc.

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Ho-Chunk, Inc. is the award-winning economic development corporation owned by the Winnebago Tribe of Nebraska.

H1B Sponsorship

Ho-Chunk, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Lance Morgan
President & Chief Executive Officer
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Company data provided by crunchbase