NEOGOV · 1 month ago
Permit Services Lead (Senior Civil Engineering Specialist)
Seattle, WA
Full-time
Hybrid
Mid, Senior Level
$62.79/hr - $70.35/hr
4+ years expNEOGOV is seeking a Permit Services Lead at the Seattle Department of Transportation, which aims to enhance Seattle's environment and economic vitality through effective transportation systems. The role involves leading a team that manages permit applications, ensuring compliance with regulations, and providing exceptional customer service.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
As a working Lead, plan, organize, direct, prioritize and evaluate the work activities of Permit Services staff
Conduct permit review and provide customer service, online, over the phone, and in-person at the Permit Use counter
Provide programmatic leadership related to analysis, maintenance and review of departmental and division policies and procedures regarding permit processing, review, and compliance
Assist in evaluating data and reports for purpose of observing trends, development of services, staff analysis and program efficiency
Perform and ensure staff maintain thorough permit quality assurance ad quality control measures through the permit issuing process
Supervise functions to coordinate pre-submittal and pre-construction conferences
Lead support functions related to inspection warning response
Supervise functions related to permit cancellation, voiding, refunds, credit memos and resolution of permit related accounting issues
May serve on internal and external committees to standardize and improve specifications, materials, methods, and procedures
Support department goals in promoting diversity and social justice
Qualification
Required
Requires four (4) years of Civil Engineering experience
An Associate Degree in Civil Engineering Technology or two (2) years of college level coursework in engineering and construction technology
Current Washington State driver's license or evidence of equivalent mobility
Familiarity with technology including Microsoft products, email management, electronic plan review
Understanding of construction means and methods
Field experience related to utility and or construction
An ability to understand and interpret code and policy
Team based leadership and supervisory skills
Positive and flexible leadership style
An ability to effectively work in a multi-cultural workplace with a diverse customer base
Benefits
Vacation
Holiday
Sick leave
Medical
Dental
Vision
Life and long-term disability insurance for employees and their dependents
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase