Compunetix · 14 hours ago
Customer Technical Support
Monroeville, Pennsylvania
Full-time
Onsite
Entry, Mid Level
1+ years expCompunetix is a leading manufacturer of sophisticated electronics, delivering the communication industry’s largest worldwide deployment of digital collaboration platforms. We are currently seeking someone in Customer Technical Support to provide helpdesk support to customers and assist with Mission Voice Platform software and hardware problems.
Mobile AppsRoboticsTelecommunications
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide helpdesk support to customers
Assist with Mission Voice Platform Software and hardware problems
Utilize and manage customer service software to maintain customer issue database
Work with Engineering teams as needed to help resolve customer issues
Qualification
Required
BS Computer Science, Information Science or another technical discipline
1 -5 years' work experience working directly with the customer, resolving technical issues
General Computer and Networking Knowledge
Familiarity with working on Microsoft and Linux Operating systems
Good customer communication, trouble shooting and problem solving skills
Excellent verbal and written communication skills
As a condition of employment, candidates MUST be a US Citizen
A US security clearance may or may not be required for this position, therefore applicants must be clearable
Benefits
Excellent benefits package
Company
Compunetix
Compunetix is a telecommunications company providing application development services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joseph Kasunich
Chief Operating Officer and Senior Vice-President
Recent News
Company data provided by crunchbase