Genesis10 · 12 hours ago
ServiceNow Project Manager
Charlotte, NC
Full-time
Onsite
Senior LevelGenesis10 is currently seeking a ServiceNow Project Manager with our client in the financial industry. The role involves end-to-end management and delivery of complex programs across multiple departments, ensuring effective communication and integration among various stakeholders.
Information ServicesInformation Technology
Responsibilities
Manage the project/program and is responsible for end-to-end management and delivery of a large complexity program across multiple departments across global technology aligned to Core Technology Infrastructure
Manage, lead and direct the work efforts of resources that are functionally aligned as part of the program/project
Responsible for the end-to-end integration of various work streams to deliver the intended program/project solution
Manage and lead program/project execution, integration and implementation and ensure all applicable change requirements are satisfied
Act as the primary point of contact and integration for the program/project
Fully accountable for engaging the appropriate partners across multiple LOB and Enterprise partner organizations to drive the work and to deliver against expected outcomes and timelines
Provide thought leadership, customer focus, and end-to-end business process knowledge to deliver transformative results
Interact with all levels of the organization to support the development and delivery or the project/program
Facilitate review of current state analysis, connecting information to other projects/work streams
Translate scope and objectives into project requirement, project tactical and strategic objectives, and action plans
Responsible for the development of documentation, presentation materials, status updates, reporting on project/program accomplishments, escalations, and plans
Comfortable developing projects/programs from the ground up and proposing execution strategies
Responsible for monitoring routines & controls to gauge project/program health
Responsible for ensuring projects are executed in accordance with the Enterprise Change Management Policy and Standards
Responsible for finances and engaging external teams timely
Manage Program/Project Scope, Timeline and Budget/Expenses; Obtain and align resources to key program/project roles
Define and document program/project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
Develop full-scale project plans and associated communication documents
Effectively communicate project expectations to project team members and stakeholders in a timely and clear fashion
Set and continually manage program/project expectations with team members and other stakeholders
Identify and manage program/project dependencies and critical path
Plan and schedule program/project timelines and milestones using appropriate tools
Develop and deliver progress reports, proposals, requirements documentation, and presentations
Work with Product Manager and Product Owners in creation of INITIATIVE based Program/Project objective deliverables in JIRA
Own, assist and or work with Release train Engineer (RTE) and Scrum Masters to facilitate and run PI Planning sessions as well as the daily scrum sessions
Ensure that the Scrum cadences/ceremonies are met as needed to meet the project objectives
Work with Product Owners and Teams to track and understand status of Epics/Features and Stories to be able to roll up the status to Program / Project objective-based deliverables in JIRA
Understand the alignment and mapping of INITIATIVE deliverables to Value streams in a Portfolio
Provides a rollup view of INITIATIVE Program/Project/Risk SIAI, MRA, RIAI, Objective deliverable reports in the form of Power points, JIRA Dashboards, Portfolio Plans, JIRA Align, Agile View or any other format based on the pulse of the customer and their needs
Accountable for working and obtaining timely change evidence from Tech owners and other stakeholders to meet Enterprise Change standard compliance for all material and base initiative funded projects
Qualification
Required
Broad technical background direct knowledge of ServiceNow
Problem-solving & communications skills, including significant experience facilitating communication among technologists, technology managers, and non-technology managers
Benefits
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
Company
Genesis10
Information Technology and Services
Founded in 1999
1001-5000 employees
H1B Sponsorship
Genesis10 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (68)
2023 (20)
2022 (2)
2021 (13)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Harley Lippman
CEO and Founder
Company data provided by crunchbase