Chorus Call Inc. · 10 hours ago
Customer Technical Support
Monroeville, PA
Full-time
Onsite
Entry, Mid Level
1+ years expChorus Call Inc. is a leading manufacturer of sophisticated electronics, delivering the communication industry’s largest worldwide deployment of digital collaboration platforms. They are currently seeking someone in Customer Technical Support to provide helpdesk support to customers and assist with Mission Voice Platform software and hardware problems.
ComputerRoboticsSocial MediaSoftwareVideoVirtual Reality
No H1B
U.S. Citizen Only
Responsibilities
Provide helpdesk support to customers
Assist with Mission Voice Platform Software and hardware problems
Utilize and manage customer service software to maintain customer issue database
Work with Engineering teams as needed to help resolve customer issues
Qualification
Required
BS Computer Science, Information Science or another technical discipline
1 -5 years' work experience working directly with the customer, resolving technical issues
General Computer and Networking Knowledge
Familiarity with working on Microsoft and Linux Operating systems
Good customer communication, trouble shooting and problem solving skills
Excellent verbal and written communication skills
As a condition of employment, candidates MUST be a US Citizen
A US security clearance may or may not be required for this position, therefore applicants must be clearable
Benefits
Excellent benefits package
Company
Chorus Call Inc.
Driving Success Together in 2025! Chorus Call Inc., headquartered in Pittsburgh, Pennsylvania, is a global leader in event management solutions with offices in the United States, Europe, South Africa, India, Australia, and Canada.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Timothy Slevin
Chief Financial Officer
Company data provided by crunchbase