Field Service Engineer – Pool Safety Systems, Atlanta, GA - FULL TIME jobs in United States
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Maytronics · 4 hours ago

Field Service Engineer – Pool Safety Systems, Atlanta, GA - FULL TIME

positionGA, Duluth, US
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Maytronics Group, a leader in pool safety and automated cleaning solutions, is seeking a Technical Field Engineer based in Duluth, GA. The role involves installing, maintaining, and supporting Poseidon drowning detection systems across Georgia, providing technical support, and ensuring compliance with quality standards.

CleanTechJanitorial ServiceManufacturingRoboticsSwimmingWaste Management

Responsibilities

Install, configure and maintain Poseidon systems in collective swimming pools across the US
Provide hands-on and remote technical support to customers and partners (HW and system-level)
Select and manage subcontractors while negotiating optimal pricing and terms
Liaise with the customer to arrange on-site work schedules
Deliver hotline support to customers, ensuring timely handling and resolution of enquiries, issues, and complaints
Conduct system users training sessions
Provide quality data to the technical team (SW US, HW/SW France) to ensure quick system calibration
Maintain high levels of traceability and documentation using internal tools and databases
Coordinate with the technical team in France to report issues and support continuous improvement
Manage spare parts inventory and local logistics for system components

Qualification

CCTVSystems analysisTroubleshootingCustomer serviceWindowsMS OfficeEngineering degreeMulticultural environmentFluent in EnglishProblem-solvingCommunication skillsOrganizational skills

Required

Minimum 5-10 years of relevant experience in a technical, operational field (i.e. Computer Services, Electrical Services, Electrician, CCTV), ideally with a mix of hardware / software
Extensive track record of customer service in a technical environment including complaints escalation and resolution
Bachelor's degree (or higher) in engineering, systems, IT, or a related technical field a plus
Computer literate with experience of using Windows, MS Office, network and call logging systems
Excellent communication and organizational skills
Able to work independently in the field, with a strong sense of responsibility and problem-solving mindset
Tenacious with the ability to build relationships that lead to customer satisfaction as well as working to financial targets
Strong systems analysis and troubleshooting skills
Comfortable with international, multicultural environments
Fluent in English
Willingness to travel frequently across Georgia and occasionally to other parts of US

Benefits

Referral bonus to employees

Company

Maytronics

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Pioneer and market leader in pool cleaning technologies
dateFounded in 1983
location
Jezreel, HaZafon, ISR
people-size1001-5000 employees
web-link
http://www.maytronics.com/

Funding

Current Stage
Public Company
Total Funding
unknown
2004-08-26IPO

Leadership Team

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Joan Cwaik
Head of Marketing, Latin America
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Recent News

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2026-01-05
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Research and Markets
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2025-09-12
Company data provided by crunchbase