Belk · 1 day ago
Field Operations Manager
Charlotte, NC
Full-time
Onsite
Mid LevelBelk is seeking a Field Operations Manager to support the Organization and Group Vice President in driving operational processes within their assigned stores. The role involves leading initiatives, creating process materials, and collaborating with leadership to maximize operational investments.
E-CommerceRetailRetail Technology
Responsibilities
Assist, create, and drive Operational Process improvement based on observations and company objectives
Consistently evaluate processes for improvement
Partner/Assist with GVP to identify operational gaps or gains
Drive Company Operational Priorities in Zone in partnership with GVP
When needed, deep dive into process and identify efficiencies and opportunities
Align realistic next steps and follow up on actions needed
Ensure GVP/RVP understand and implement Operational Process in stores
Provide clear and concise coaching that aligns with operational processes and inventory accuracy. Re-educate when needed
Create RVP training guides/schedule training visits to inspect roll out of new or refreshed initiatives
Foster an environment of learning through RVP refresher training with GVP/Ops Director Approval
Provide communication and findings of all visits to GVP/OPS Director focusing on SMART tactics for growth, and recognition of improvement
Participate and influence in GVP strategy meeting as a content expert
Collaborate and participate in Target Region Strategy Meetings
Project Lead: Lead and complete high priority projects as assigned by Home Office Operations leadership
Update leadership on project developments weekly/biweekly
Support as content expert and take on assignments within other projects
Travel will be scheduled based on current company priorities with ROI planned in advance of each visit
Establish and maintain strong working relationships: up, down and across the organization
Investigate, involve appropriate partners and support solutions to discrepancies in reporting for operational process such as: STH, reverse logistics, markdown executions, WLP, RFID processes, transportation/manifest issues
Act to secure sensitive information
Support Physical Inventory and inventory accuracy processes
Support and drive Safety and Shortage programs
Support and foster a diverse and inclusive workplace environment
Qualification
Required
Bachelor's degree and/or equivalent years of experience
Specific Degree: Business administration
Effective communicator (oral and written)
Motivational coaching expertise
Ability to balance long- and short-term priorities
Sound business acumen
Flexible to adjust to varying expectations
Must be able to handle confidential information
Must be able to work independently as needed and execute through others effectively
Strong skills in PowerPoint and Excel
Strong understanding of all Store Operational Processes
Ability to use computer keyboard, standard telephone and other related business equipment
Must be able to lift up to 72 pounds at floor level and above shoulder height
Ability to push/pull receiving equipment weighing up to 500 pounds (i.e. rolling flats, z-racks, pallet jacks)
Ability to sit and stand for long periods of time
Ability to twist, bend and stoop to retrieve items from floor, shelves, racks and hooks and place items on floor, shelves, racks and hooks
Ability to work at a safe and steady pace
Ability to travel 80%-90% of work week
Company
Belk
Belk, Inc. is the mainline department store company with 305 stores located in 16 Southern states.
Founded in 1888
10001+ employees
H1B Sponsorship
Belk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (19)
2023 (20)
2022 (31)
2021 (32)
2020 (64)
Funding
Current Stage
Public CompanyTotal Funding
$485M2024-07-23Debt Financing· $485M
2015-08-24Acquired
2011-11-23IPO
Leadership Team
Don Hendricks
Chief Executive Officer
H
Hyon Park
EVP, CIO
Recent News
Government Technology US
2026-01-16
2025-12-03
Retail Dive
2025-12-02
Company data provided by crunchbase