Eve · 17 hours ago
Customer Onboarding Manager
United States
Full-time
Remote
Mid Level
3+ years expEve is on a mission to revolutionize the legal tech industry by providing innovative AI-driven solutions. As an Onboarding Manager, you'll play a critical role in ensuring customer success and adoption of Eve's solutions by guiding them through implementation, training, and optimization of the platform.
Artificial Intelligence (AI)LegalLegal Tech
Responsibilities
Guide customers through successful onboarding and implementation of Eve's solutions, ensuring smooth adoption and time to value
Develop and deliver comprehensive training programs to help customers effectively utilize Eve's product suite
Work with customers to understand their workflows and configure Eve's solutions to meet their specific needs
Track and report on key implementation metrics and customer success indicators
Partner with sales, product, and engineering teams to ensure customer requirements are met and feedback is incorporated
Qualification
Required
3+ years experience in customer onboarding, implementation, or success roles
Strong understanding of SaaS platforms and ability to explain technical concepts to non-technical users
Exceptional ability to present clearly and concisely to both business and technical stakeholders
Strong analytical capabilities to design and deliver solutions for customer challenges
Skilled at working across teams to drive customer success and desired outcomes
Preferred
Experience in legal tech, AI, or data-driven enterprise products
Passion for customer success and building long-term partnerships
Excellence in project management and organizational skills
Ability to work in a dynamic, fast-paced environment
Strong dedication to customer satisfaction and success
Benefits
Competitive Salary & Equity
401(k) Program & company match
Health, Dental, Vision and Life Insurance
Short Term and Long Term Disability
Commuter Benefits
Autonomous Work Environment
In-Office/Home Office Setup Reimbursement
Flexible Time Off (FTO) + Holidays
Quarterly Team Gatherings
In office Perks
Company
Eve
Eve is a legal tech platform designed to assist plaintiff law firms at every phase of a legal case.
11-50 employees
H1B Sponsorship
Eve has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2022 (1)
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
$164MKey Investors
Spark CapitalAndreessen HorowitzLightspeed Venture Partners,Menlo Ventures
2025-09-30Series B· $103M
2025-01-16Series A· $47M
2023-10-25Seed· $14M
Recent News
linkedin.com
2026-01-07
Crunchbase News
2025-10-15
Company data provided by crunchbase