Kaplan · 11 hours ago
Strategic Solutions Delivery Manager
United States
Full-time
Remote
Mid, Senior Level
$65K/yr - $162K/yr
5+ years expKaplan is a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity. The Strategic Solutions Delivery Manager will lead the execution of major projects, customize products to meet client needs, and operationalize business strategies, ensuring alignment with business goals and seamless integration into client environments.
Corporate TrainingEdTechEducationTest and MeasurementTraining
Responsibilities
Lead the planning, execution, and delivery of major product and/or solutions focused-projects, ensuring timelines, budgets, client expectations, and strategic objectives are met
Collaborate with cross-functional teams to drive alignment and ensure successful project outcomes
Collaborate with internal teams to design, customize, and configure solutions that address unique client needs while adhering to company standards and aligning with product strategy
Oversee the maintenance and enhancement of deployed solutions to ensure ongoing performance and client satisfaction
Analyze client needs and business requirements to define efficient, scalable processes
Work closely with internal teams to align processes with the overall product strategy and operational goals
Translate product and GTM strategies into actionable operational plans, ensuring seamless execution scalability
Identify and resolve gaps between strategy and execution, fostering collaboration across teams to drive measurable outcomes
Partner with sales, marketing, and product teams to implement strategies that drive adoption and growth
Act as the primary point of contact for strategic clients identified as eligible for customizations, fostering strong partnerships during implementation and throughout the lifecycle of their solutions
Provide expertise and guidance for migrations, upgrades, and technical customizations tailored to strategic client needs
Address evolving requirements for these clients through proactive communication and close collaboration with internal teams
Deliver training, documentation, and ongoing technical support to strategic clients, ensuring a seamless experience and long-term satisfaction
Continuously evaluate solutions and processes, gathering feedback from clients and internal teams to drive enhancements that improve delivery, scalability, and client satisfaction
Identify opportunities to optimize workflows, reduce inefficiencies, and enhance the client experience
Qualification
Required
Bachelor's Degree required
5+ years of Project management experience
Benefits
Remote work provides a flexible work/life balance
Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Comprehensive health benefits new hire eligibility starts on day 1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
Company
Kaplan
Kaplan is a provider of educational services. It is a sub-organization of Graham Holdings.
10001+ employees
H1B Sponsorship
Kaplan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (15)
2020 (42)
Funding
Current Stage
Late StageLeadership Team
Andy Rosen
Chairman and CEO
Jerry Dervin, CPA
CHIEF FINANCIAL OFFICER
Recent News
2025-12-02
Company data provided by crunchbase