State Farm Agent · 14 hours ago
Customer Service Representative - State Farm Agent Team Member
New Hyde Park, NY
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $50K/yrState Farm Agent is seeking a Customer Service Representative to support clients and assist agents in the insurance business. This role offers an opportunity for recent graduates to develop foundational skills and pursue a career in insurance with clear pathways for advancement.
Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance
Responsibilities
Respond to client inquiries with accuracy, professionalism, and empathy
Assist with policy changes, coverage questions, and basic claims support
Maintain organized and up-to-date customer records
Work closely with licensed agents to ensure client needs are met
Begin identifying coverage opportunities through meaningful conversations
Receive supportive training to build confidence in sales-readiness
Qualification
Required
Strong communication skills and a friendly, professional demeanor
Organized and detail-oriented with the ability to multitask
A genuine desire to help others and grow your career
Interest in obtaining an insurance license—support included
Preferred
Previous customer service or administrative experience preferred
Comfortable in customer-facing roles (retail/hospitality/call center experience is a plus)
Benefits
401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Company
State Farm Agent
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
Recent News
2026-02-03
The Journal Record
2026-01-23
Company data provided by crunchbase