Imagine Staffing Technology, An Imagine Company · 22 hours ago
Training and Development Manager
Buffalo, NY
Full-time
Onsite
Mid, Senior Level
$75K/yr - $105K/yr
1+ years expImagine Staffing Technology is recruiting for a Training and Development Manager for a leading nonprofit healthcare network in Buffalo, New York. The role focuses on designing and implementing comprehensive training programs to enhance employee performance and align with business objectives and healthcare industry trends.
Human ResourcesInformation Technology
Hiring Manager
Amy Dugenske
Responsibilities
Design, implement, and continuously improve revenue cycle training programs aligned with organizational goals
Assess training needs across departments and develop targeted learning plans
Create engaging training materials including e-learning modules, workshops, job aids, and other resources
Facilitate training sessions, workshops, and seminars for employees at various levels
Lead, mentor, and support training coordinators and specialists, including participation in hiring and onboarding
Evaluate training effectiveness through assessments, feedback, and performance data
Track training metrics and outcomes to measure impact on employee performance and business results
Prepare and present training performance reports and recommendations to senior leadership
Manage the training budget to ensure efficient and cost-effective use of resources
Identify, select, and negotiate with external training vendors as needed
Implement feedback mechanisms to continuously enhance learning programs
Stay current on healthcare regulations, payer requirements, and industry trends impacting revenue cycle operations
Leverage technology and automation to modernize training delivery and content
Ensure compliance with safety policies and maintain a positive, professional work environment
Support special projects and additional initiatives as business needs require
Qualification
Required
Strong foundation in adult learning principles and instructional design methodologies
Proven ability to analyze data and translate insights into effective training strategies
Excellent presentation, facilitation, and communication skills across diverse audiences
Demonstrated leadership, coaching, and team development capabilities
Highly organized with strong time management and prioritization skills
Detail-oriented with the ability to synthesize complex information
Effective problem-solving and conflict-resolution skills
Comfortable communicating both one-on-one and in group settings
Proficiency with learning management systems and e-learning tools such as Articulate or Captivate
Advanced working knowledge of Microsoft Office Suite
Preferred
Bachelor's degree in Human Resources, Education, Business Administration, or a related field with 1 to 3 years of experience in training and development, instructional design, revenue cycle, or a related area
Associate's degree in Human Resources, Education Business Administration or a related field with 5- 7 years' experience in training and development, instructional design, revenue cycle or a related field
High School Diploma with 8 to 10 years of relevant experience
Prior experience managing training programs and leading teams strongly preferred
Training and development certifications such as CPTM or ATD considered a plus
Company
Imagine Staffing Technology, An Imagine Company
As one of the nation’s largest third-party recruitment firms, Imagine Staffing Technology is dedicated to delivering exceptional staffing solutions to answer the talent demands of our clients.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Gia Manley
Chief Executive Officer
Company data provided by crunchbase