Molina Healthcare · 23 hours ago
Senior Analyst, Instructional Designer
United States
Full-time
Remote
Mid, Senior Level
4+ years expMolina Healthcare is a leading provider in the healthcare sector, and they are seeking a Senior Analyst, Instructional Designer. The role involves identifying training requirements, designing comprehensive training programs, and delivering specialized courses to enhance employee performance.
Health CareHospitalMedical
Responsibilities
Creates Virtual Live and eLearning Trainings through Molina based applications: Articulate 360/Storyline/Rise, Camtasia, Vyond, ability to SCORM files, Learning Management System (LMS) Cornerstone
Develops standard operating procedures (SOPs), processing guidelines, and/or business requirement documents (BRDs) related to business initiatives
Conducts analyses, reviews, and audits of provider data to ensure quality and accuracy within systems and databases, facilitating timely updates to trainings as the department advances technically through automation, Power Automate, SQL, Databricks, and emerging applications
Assists with development of configuration standards and best practices and recommends processes to ensure systems are working efficiently and assessed for continuous improvement/quality
Participate in the implementation and conversion of new and existing health plans
Consults with managers and various team members to develop individual training program goals, overall program objectives, and module objectives. Ensures focused training, increasing the capability of employees to perform in their job
Applies knowledge of instructional design theory to design course content, working with subject matter experts, management, trainers, e-Learning specialists, etc. At this level, creates new training programs from scratch, with some manager guidance, starting with conducting a formal analysis of training needs
Researches, selects, and modifies existing training curriculum, content, materials, job aids, etc. to meet learning needs
Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to make recommendations for program improvement
Designs evaluation strategies and tools to determine whether desired learning and performance outcomes are achieved
Qualification
Required
At least 4 years of experience in health care, preferably in a customer/provider services setting, or equivalent combination of relevant education and experience
Strong critical-thinking skills, and attention to detail
Strong organizational and time-management skills; ability to manage simultaneous projects and tasks to meet internal deadlines
Customer service experience
Effective verbal and written communication skills
Microsoft Office suite proficiency (including Excel) and applicable software program(s) experience
Preferred
Demonstrated proficiency in both verbal and written communication
Advanced critical thinking abilities and keen attention to detail
Exceptional organizational and time-management skills, with a proven capacity to handle multiple projects and tasks while meeting internal deadlines
Experience in delivering high-quality customer service
Conducts job-task analysis and/or needs assessment to identify learning objectives, and to determine training solutions and other performance enhancement solutions (e.g., management reinforcement, rewards, role clarity, job aids, etc.)
Benefits
Competitive benefits and compensation package
Company
Molina Healthcare
Molina Healthcare is a healthcare company that specializes in government-sponsored healthcare programs for families and individuals.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.35B2025-11-17Post Ipo Debt· $850M
2024-11-13Post Ipo Debt· $750M
2021-11-16Post Ipo Debt· $750M
Leadership Team
Dave Reynolds
Executive Vice President, Health Plans & Medicaid Chief Operating Officer
Debbie Simkins
Vice President, Office of the CIO
Recent News
2026-01-17
Company data provided by crunchbase