Collections Associate jobs in United States
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HD Supply · 22 hours ago

Collections Associate

HD Supply is a company focused on providing supply chain solutions, and they are seeking a Collections Associate responsible for contacting customers to collect outstanding accounts receivables. The role involves resolving billing problems and maintaining clear documentation of customer interactions to reduce delinquency in accounts receivable.

ConstructionHardwareHome ImprovementIndustrial
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H1B Sponsor Likelynote

Responsibilities

Communicates with customer to determine reason for overdue payment and review terms of sale, service, or credit contract
Receives payments and posts amount paid to customer account
Documents information about financial status of customer and status of collection efforts
Reviews and monitors assigned accounts and all applicable collection reports to maintain up-to-date customer records
Maintains clear documentation of customer contact through the collection or dispute process
Ensures timely follow-up of open disputes is completed in accordance with service level agreements
Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms

Qualification

Customer communicationAccounts receivable managementBilling problem resolutionDispute resolutionDocumentation skills

Preferred

HS Diploma or GED strongly preferred
Specialized skills training/certification may be required
Generally 2-5 years of experience in area of responsibility

Benefits

Medical (with Prescription drug coverage), dental, and vision plans
Health care and Dependent Care FSA (as applicable)
401(K) with company match
Paid Holiday, Vacation, Personal Time, and Wellness Day
Paid Sick Time
Life and Accidental Death & Dismemberment Insurance
Short and Long-term Disability Insurance
Critical Illness Insurance
Accident Insurance
Whole Life insurance
Commuter Benefits
Tuition Reimbursement
Employee Assistance Program
Adoption and Surrogacy Assistance

Company

HD Supply

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HD Supply, a wholly owned subsidiary of The Home Depot, is a leading wholesale distribution company serving customers and their communities across the Multifamily, Institutional, Hospitality, Trades, Government Housing, Healthcare, Building Services and Education industries through an expansive network of over 100 distribution centers across the U.S.

H1B Sponsorship

HD Supply has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (7)
2023 (11)
2022 (26)
2021 (13)
2020 (13)

Funding

Current Stage
Public Company
Total Funding
unknown
2020-11-16Acquired
2013-06-27IPO

Leadership Team

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Marc Brown
Chief Executive Officer
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Scott Bohrer
Chief Financial Officer
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Company data provided by crunchbase