NEOGOV · 16 hours ago
Business License Compliance Officer
Community Development Department Marietta, GA
Full-time
Onsite
Entry Level
$20/hr - $25.49/hr
2+ years expNEOGOV is a part of Cobb County Government, and they are seeking a Business License Compliance Officer. The role involves conducting inspections to ensure compliance with business licensing rules, assisting new businesses in obtaining licenses, and investigating illegal business operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Conducts inspections of businesses to ensure proper licensure and taxation: makes site visits; researches and identifies businesses or other entities requiring business licensing; advises business owners of violations and actions needed to correct deviations; issues citations for violations as needed; and maintains related documentation
Prepares renewal and delinquent notices for mailing: maintains records of all communications sent to business owners; records amounts due; updates database to include renewals and fees received; and updates and maintains databases and associated documentation
Receives moneys in payment of business licenses and related fees: collects and receives fees, fines, etc.; calculates appropriate fees; records transactions; issues receipts; checks information for accuracy; posts and amends payments in computer database; balances cash; prepares and updates daily administrative reports of fees collected and licenses issued; and submits reports to appropriate personnel
Performs customer service functions: provides information and assistance regarding business licensing, procedures, documentation, fees, or other issues; distributes forms and documentation; researches and responds to routine questions or complaints; and initiates problem resolution
Assists with the processing of business license applications: prepares applications for mailing and processing; reviews completed applications for accuracy; verifies proper certifications; accepts other documents associated with license processing; prepares and issues licenses for approved applications; files and indexes all documentation and payments; enters information into computer database; receives and records documentation; and reviews, verifies, records, mails, and files required information
Ensures work activities are in compliance with applicable local, state, and federal rules, regulations, laws, codes, and ordinances: identifies problems and violations; and initiates problem resolution to correct deviations
Performs other related duties as assigned
Qualification
Required
High School Diploma or GED required; supplemented by two years of experience in reviewing and processing applications
Must possess and maintain a valid Driver's License
Preferred
Notary Public
Experience operating Opex Scanner
Experience with Mavro Software
Experience with Accela Software
Experience with OnBase Software
Experience with Microsoft 365
Experience enforcing ordinances
Experience with Alcohol and Health Spa enforcement
Experience testifying in court
Experience with writing citations
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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