CIBC US · 17 hours ago
Sr. Processor, Operations Management
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$56K/yr - $62K/yr
3+ years expCIBC US is building a relationship-oriented bank for the modern world and is seeking a Sr. Processor in Operations Management. This role involves performing various Deposit Operations duties, monitoring and processing deposits, and providing support to business lines while ensuring accuracy and teamwork in a time-sensitive environment.
BankingFinancial Services
No H1B
Responsibilities
Review and process exceptions items to include Non-post and Stop Payments
Review of stop payment suspect report
Process incoming return items (chargebacks) to include redeposit or charge back of item to customers account, notifying account officer of large or potential fraudulent items, mailing notices and place holds as necessary
Review incoming return notifications and place holds as needed
Monitor and respond to inquiries received in the exception team email boxes
Reconciliation for foreign item deposits
Monitor and review Dormant activity
Daily review and morning pre-scrub of positive pay exception items including account maintenance, reconciliation and returns
Review, reconciliation and end of day processing of daily Overdrafts and unposted including sending out large dollar return notifications and reaching out to account officers for any follow up
Responsible for returned mail processing
Quality review of tasks processed by other teams within the department
Reconciliation of CD Interest Checks and Savings Bonds redemption
Other duties as assigned
Qualification
Required
Minimum of 3 years of experience in back-office operations in a financial institution
Ability to multi-task, prioritize and organize work based on request volume and other departmental assignments as assigned
Ability to work independently, meeting deadlines
Detailed and process oriented with a focus on integrity and accuracy of information
Requires strong verbal and written communication skills
Demonstrate strong teamwork, independent learning, detailed analysis of requests, compliance to policy and procedure
Good working knowledge of applicable federal guidelines and regulations
Proficient in Microsoft Excel, Word and Outlook
Preferred
Bachelor's Degree Preferred
Knowledge of FIS systems preferred
Knowledge of TRIPS Incoming preferred
Benefits
Medical
Dental
Vision
Health Savings Account
Life Insurance
Disability
Other Insurance Plans
Paid Time Off (including Sick Leave, Parental Leave and Vacation)
Holidays
401(k)
Banking benefits
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
Company
CIBC US
CIBC US provides tailored commercial and personal banking services, private banking, wealth management and small business financial solutions.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brant Ahrens
Chief Administrative Officer
Recent News
2026-01-20
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