Avita Care Solutions · 16 hours ago
Pharmacy Clerk (Bilingual in Spanish)
Avita Care Solutions is dedicated to providing compassionate care and promoting health equity through integrated pharmacy services and clinical care. The Pharmacy Clerk will provide general customer service, complete clerical tasks, and support the dispensing of medications while interacting with patients and maintaining a positive work environment.
Health CarePharmaceutical
Responsibilities
Interact courteously with patients and team members to develop and maintain positive, professional relationships
Answer incoming and make outbound calls to patients, case managers, providers, insurance companies, etc
Receive and stock medications appropriately
Order and maintain other/miscellaneous pharmacy supplies
Type prescription labels and enter prescription information into record system
Verify/re-verify insurance benefits
File and maintain invoices and other pharmacy records
Coordinate prescription deliveries
Maintain a clean, neat, organized, and safe work environment, including HIPAA trash
Proactively identify problems, escalate if/when appropriate, and provide effective solutions
Perform other related duties as assigned
Perform in accordance with company policies and standards
Embrace and perform in the spirit of the company’s core values and goals
Qualification
Required
High school diploma or GED
Bilingual in Spanish required
Proficient in English with strong verbal and written communication skills
Good working knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
Strong customer service, interpersonal, and data entry skills
Must be able to multitask and stay calm and focused in a busy work environment
Able to maintain a high attention to detail and a high level of confidentiality
Responsible and reliable with a track record of good attendance
Must have a reliable mode of transportation to get to our Brea pharmacy on a regular daily basis
Must have a positive attitude, be energetic and flexible, have excellent phone etiquette, and provide exceptional customer service
Preferred
Previous work experience in customer service, call center, and/or healthcare is a plus
Benefits
Healthcare benefits (medical, dental, vision) for eligible team members and their families, along with additional company paid and voluntary benefit offerings.
Six company paid holidays and three personal floating holidays, paid time off (PTO), paid leaves - two weeks paid parental leave, bereavement, sick leave, time to vote and jury duty, award recognition program, professional learning and development opportunities.
Company paid benefits – basic life and AD&D, Maven and Health Care Advocate Work/Life Balance Program, health/dependent flexible spending.
Voluntary benefits – long and short-term disability, pet insurance, legal, accident, hospital indemnity, critical illness, whole and supplementary life insurance, identity theft protection, 401(K) retirement savings plan with company match.
Company
Avita Care Solutions
Avita is committed to promoting health equities by providing comprehensive, compassionate, and inclusive care.
Funding
Current Stage
Late StageRecent News
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