University of Maryland Medical System · 2 weeks ago
Facility Admissions Coordinator - Part-Time, M-F hours vary from 5:30am-4pm
Glen Burnie, MD, US
Full-time, Part-time
Onsite
Entry Level
$17/hr - $21.39/hr
1+ years expUniversity of Maryland Medical System is the medical heart of Maryland, and they are seeking a Facility Admissions Coordinator. This role serves as the first point of contact for patients and visitors, ensuring high-quality customer service and assisting with patient admissions and registration processes.
Hospital & Health Care
Responsibilities
Serves as the first point of contact for patients and visitors who enter the facilities and is responsible for all aspects of customer service for Patient Access/Patient Administrative Services areas in a manner that ensures a customer focused, quality conscious work climate recognizing that patients visits are filled with anxiety and unknowns
Primary functions include focusing on interpersonal skills, data collection, the ability to assess situations, and to assist the team in developing solutions to achieve excellence in customer service while ensuring the financial viability of the hospital
Collects and verifies patient and insurance demographics, verifies insurance benefits and coverage by reviewing benefits collection in Epic, provides cost estimates, securing pre-certifications and/or pre-notifications for patient services, collection of co-pay and deposits prior to services and providing financial assistance to patient
Provides wayfinding to all clinics which Patient Administrative Services provides registration assistance. Staff must be aware of clinic locations in order to safely and efficiently navigate patients to their appointments
Maintains regulatory and functional knowledge of all registration information required, which ensures timely and accurate reporting/billing; also obtains all required signatures, and performs clerical duties as necessary
Educates patients regarding adequate insurance coverage. Understands applicable hospital and physician billing requirements and communicates the proper procedures and requirements to patients
Communicates coverage issues to the service areas; works with patients and staff to resolve
Ensures accuracy and completion of paperwork, prior to filing admissions. Contacts physician/clinical staff to assist with incomplete patient registration paperwork. Distributes admission documents if required
Maintains department scheduling templates for applicable providers in outpatient department locations. Ensuring appropriate scheduling utilization
Maintains consistent contact with the Care Management team and Social Work departments to ensure required information has been obtained for reimbursement, and that pre-admission and pre-certification requirements are followed
Assists supervisor with training of new Admitting staff by demonstrating department operating processes and procedures
Qualification
Required
Completion of a high school level education with attainment of a high school diploma or a State High School Equivalency Certificate (GED) is required
1 year of work experience in a clerical, customer service or receptionist position, preferably in a healthcare setting is required
Preferred
Certification and memberships to local organizations such as AAHAM, NAHAM, etc. preferred
2 years' work experience preferred
Benefits
Review the 2025-2026 UMMS Benefits Guide
Company
University of Maryland Medical System
The University of Maryland Medical System (UMMS) was created in 1984 when the state-owned University Hospital became a private, nonprofit organization.
10001+ employees
H1B Sponsorship
University of Maryland Medical System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (15)
2023 (18)
2022 (9)
2021 (5)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Kenneth Kozel
President and CEO
Hank Franey
Executive Vice President and CFO
Recent News
2023-06-30
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